This is just a basic hotel. meant for locals, not tourist. It was ok, the location was good...but "rundown" furniture and bathroom. They only provide one towel...LOL I would not stay there again.

Algo antigua en la decoración de los cuartos, alberca muy bien, restaurante solo desayuno

yes

The breakfast choices included in the stay were minimal and not to my preference. But the roof top restaraunt was fabulous and food was delicious. Best pizza ever

We enjoyed our 1 week stay. The property was clean, staff were friendly and helpful. The pool was nice, but wish there were more loungers. The breakfast was tasty and nice selection. We had the king suite and liked our room but the bed was a bit too firm for our liking. Good air conditioning in our room overall happy with the hotel.

Great location, good service, but it seems that there’s a bit of improvement needed.

Staff were great. Rooms were clean and the pool area was very nice

Rooms were very clean. Staff were awesome. Beds were good in our 4th room. Manager was very accommodating when we brought concerns to him. Only thing that would make it great would be to have a fridge in rooms

The maid was amazing. Breakfast at the hotel is good. Love having a big jug of water in our room.

no plug in bathroom, no hair dryer. Do not give out wash cloths at all no soap. Give you a tv remote with no directions and when i asked they were rude. Went to bar the workers were eatting supper and didnt want to deal with me. Finally gave me a beer. toilet did not flush well this was start of problems.

My room was spotless! The breakfast was excellent. The pool was clean Staff helpful and friendly. This was my second year here. Will be back next year.

Quite. Good breakfast. Friendly staff. No fridge in the room. Not far from the beach (not on the beach)

I booked this property online from Canada for 4 days thinking I would look around for a place to stay for a month when I arrived. I quickly noticed how nice the resort and staff were but after my 4 days I had to relocate as the property was full. The manager Gerardo was fantastic and he put in time on his own accord to find me a suitable property to relocate to. I highly recommend this property, it has everything you need and you get the best value here. It’s just simply a lovely resort and is so close to the beach. Don’t do as I did, only booking for 4 days, book your whole vacation at the Caracol!!

Great beach access and excellent water pressure. However, during the holiday season, we found the price too high for what was offered. The beds were really uncomfortable and caused back pain for us. Disappointingly, there were no beach towels provided, but they had towels for the pool, which we weren't allowed to take it to the beach....

Lovely facilities. Great staff. Breakfast included was very good. Pool is great. Location made it easy to walk to most places we wanted to go, or to access transportation.

The breakfast was nothing i would chose. The wifi didnt work in the room. No hot water for a shower.

Excellent staff. They really make an effort to make you more comfortable. They changed our curtains to black out shades for us.

Staff very nice, room big with balcony, fridge but it is old - the whole place needs a facelift but ok. Our biggest issue NO hot water & we were there for 2 wks - when we enquired we were pretty much given the brush off, also they had had some issue with electrical or water or something so for days were drilling thru concrete & we had to listen to that for hours on end.

Le falta más mantenimiento y limpieza

No tengo queja alguna, me sentí muy bien, el personal muy amable