We stayed at Copcabanna for my sisters surprise bridal shower. First while preparing for the room we bought food and everything that we need so obviously mabigat at madami ang dala namin, ang parking area nila was at the back of the hotel, bad thing about it is wala silang entrance from the parking, dadaan ka pa sa mismong dinadaanan ng car papsok ng parking. The gueard there was so rude na signing na umikot kami papunt sa harap (may nakita kasi kaming entrance for pwd kaya nag attemept kami pumasok dun) seeing na dalawa kaming babae at napkadami naming bitbit and umuulan. First strike yun. Second strike is pagpasok nmin ng lobby with all the things in our hands di man lang kami tinulungan ng guard or tumawag ng bellboy, tapos may pumasok na foreigner at may dalang maliit na maleta at timulungan niya. Grabe diba? Porket di kami nakaayos and all wala na siyang pakialam samin. Third strike, may visitor ako at bumaba ako to pick him up sabi ko sa guard “visitor ko siya kuya” at ang sabi ng guard “dumaan p din daw sa reception” since may mga nakapila we waited kasi nga sabi dumaan sa reception, ayun nung turn na namin ok na daw no need to weite the name or inform the reception kasi sakin naman nakapangalan ang room. Hassle! And the last strike for the guard is, he went to our room and asked us to keep quiet cause other renters are complaining. Ok kuya we will. Then he stated these sentence, “Kung di pa kayo tatahimik mapipilitan kaming paalisin kayo.” Wow kuya we paid for the room, and its nice if you just told us to keep our voices down. Actually nung umakyat siya wala ng ingay kasi nagkkwentuhan na lang kami. And they can just call us to keep us quiet as first warning tsaka may aakyat na guard. We felt so bad sa sinabi ni kuya kaya my mom talked to the reception and complained. One thing this hotel/apartment lacks services, not recommdable. Wala silang Ice kahit babayaran namin. Hirap lumabas that time to buy ice kasi its raining hard and medyo malayo ang store. Sorry for all the compalints but our stay at Copacabanna is really a disaster.