フロントはじめ室内における接客対応の良さに感心しました。 乗用車を運転しながらの旅でしたので、 特に滞在初日のホテルの夕食は予約が取れず、夕方にチェックインしました。 夕食会場は満席のようでしたが、フロントの計らいにより別室で、同等メニューの食事が出来ました。

建物自体は古いですが、とてもきれいにメンテナンスされています。 部屋ごとに異なるインテリアは、どれも素敵でした。部屋は広々としていて、裏庭をのぞむ窓際は絵になる風景です。周りは森で、とても静かでした。 シャワーブースと浴槽が別々になっていて、とても使いやすかったです。2部屋のうち、1部屋には浴室にテレビもありました。 夕食はコースディナーを食べました。ホテルの農園で取れた食材が美しく盛りつけられ、とてもおいしかったです。食事前と食事後は、ラウンジで飲み物をいただきました。雰囲気がよく、大満足です。 イギリスには珍しく、部屋に湯沸かしポットと紅茶などのティーバッグがありませんでした。ラウンジで自由に飲めるようでしたが、できれば自分の部屋で好きなときに飲めるといいなと思います。 ホテルのスタッフはとても紳士的な振る舞いで快適でした。イギリスらしい雰囲気を十分に楽しめる、すばらしいホテルだと思います。

ロビーにも廊下にも部屋にもアンティーク家具や絵画が飾られていて豪華、スタッフも親切、サービスも行き届いていて、とても快適に過ごしました。食事もおいしかったです。周囲はのどかな田園風景で、のんびりと散歩も楽しめ、車で２０分くらい走ったところには乗馬場もあり、人生初の乗馬も楽しみました。最高でした！またウェールズに来たらここに泊まりたいです。

少しお高くとまったホテルでくつろげないかも、と思っていましたが、そんなことはなく、快適なサービスを受けることができました。手ごろな価格の部屋に泊まりましたが、部屋もバスルームも十分な広さでとても丁寧に清掃され、予想通りの素敵なファブリックと、予想以上の窓からの眺めを楽しめました。夕食はあまり空腹ではなかったので、レストランのディナーではなくロビー（リビング）ルームでステーキ（ダンナ）、サンドウィッチ（私）、サラダにしましたが、かえって周りの家具や花、そして牧場の景色を楽しむことができました。

ゲストルームもスタッフのホスピタリティも快適でした。敷地内を散歩するだけでも日ごろのストレスが解消していくのがわかりました。

A unique experience. The high level of food preparation and delivery was excellent.

Staff could do with a little more training! History of the house could be better documented? Garden care could be better, just a little bit fluffy round the edges! Overall a wonderful house just needs a little bit more tlc.

Great stay. Staff attentive and welcoming. Beautiful hotel. Highly recommended.

Won’t be coming back. Sadly this amazing building and grounds needs lots of investment and love. Gardens overgrown and need to be cared for. Service so poor. Staff not trained. Curtains and cushions in room torn and shredded curtains. At dinner staff who took order after waiting about 20 minutes and needing to ask to see menus, when finished first course came to table and asked what were we waiting for!! Hotel trying to have fine dining but service doesn’t make this viable.

Others have commented about the service and condition of the property. My room was wonderful and the estate is very interesting. It has tremendous "curb appeal" though a bit weak on some details.

What a wonderful location and the accommodation was top notch!!! The food was also awesome!!

I was very disappointed with my recent stay at this hotel. From the start, I was greeted by unfriendly staff. Fresh milk was advertised, but after checking in, none was provided. I went to reception to ask for it and was met with poor attitude. When I asked how long it would take, I was told “two seconds,” yet I waited 15 minutes for the tiniest amount — and it didn’t even seem fresh, just supermarket milk. The Wi-Fi was also an issue. The receptionist pretended it was connected, but in reality, it wasn’t — she simply selected a different network to make it look like we had full bars, without actually entering a username or password. This was done to two of our phones, which felt dishonest and insulting. As someone who wears a headscarf, I couldn’t help but feel her behaviour may have had a racial undertone. Breakfast the next day was extremely limited, with clear cross-contamination between meats, making it unsafe for anyone with allergies or dietary restrictions. The dining area was not clean — glasses and plates were visibly dirty. I also called reception four times from my room just to request water and ice, and no one answered or followed up. It was especially disappointing because the hotel building and surrounding area were beautiful, but the poor service and unprofessional staff completely ruined the experience. I would not recommend this hotel.

Food was excellent!! Absolutely en pointe. Service a little slow but super pleasant staff. Rooms were really pleasant ☺️- roomy, comfortable beds and plush. Attention to detail missing to some extent and in need of a little attention but if im honest its outweighed by the sheer fabulousness of the building ☺️

Dinner was disappointing-jerk chicken with no jerk and cod loin swamped by curry sauce.

Amazing hotel, with very interesting grounds and lovely views. It was quiet when I was there which was perfect. Would be lovely for a wedding!

Service in reception was poor. General service average. Food was good generally Breakfast was very good.

We had a lovely couple of nights at this beautiful hotel. Our room wasn’t ready until 4.50 pm which was a bit disheartening after a 3 hour drive and it was disappointing we were just offered a cup of tea and a sit in the lounge. This could have been handled better . The food was delicious, it was very quiet and beautiful lounges a shame there wasn’t anything to encourage guests to stay downstairs after dinner. The staff were very helpful and pleasant.

No staff at all. Didn’t get any breakfast on the second morning as no staff to serve. Took an hour to check in and nobody at the desk to check out either. Very disappointed

Our experience at this hotel was far from satisfactory. Upon arrival, there was no one available at the reception to assist us, and even when staff did arrive, they took quite some time to take us to our room. We had booked half-board, but the service was painfully slow, it took over 40 minutes just to receive a drink, and our main courses arrived two hours after we sat down, after being asked twice what we ordered. The atmosphere in the dining area was uncomfortable, with many guests around us loudly complaining about their meals. Throughout the meal, we did not receive a second drink, and I was eager to leave the noisy and chaotic dining room. The rooms themselves were clean and comfortable but could have used some dusting. At breakfast, we struggled to find a clean table and had to wait in the hall for about five minutes. The server mentioned she was on her own, even with a full dining room, which made the service even more frustrating. When it was time to check out, there was no staff available to assist, and trying to speak with the manager was impossible. Overall, it was a shocking experience, and I cannot recommend this hotel based on our stay.

Lovely hotel in beautiful location with great rooms. Needs more staff and hence service is lacking. Also could do with a decent bar as it would be an amazing place to sit and have adrink.