少し古い部屋でテレビが映りませんでした。立地はいいので拠点として使うことはいいかなと思いますが、それ以上のものは求められません。

最悪の経験だった。バスルームの便器の横のバスタブには、うんちがついていて、匂ったので、フロントの従業員に部屋に来てもらい掃除してもらった。 前代未聞の出来事だった。 部屋のベッドのシーツ交換されてないし、ベッドメイキングもされてない。最悪のホテル。もう二度と、エクスペディアで予約しない。 ホテル代の支払いが分かりにくい、個人ではらうのか、エクスペディアが、払ってくれるのか？ロンドン市内の2カ所のホテルにも宿泊したが、そこと、ここは、まったく違う。兎に角もう二度と、エクスペディアで予約しない

シングルルームに滞在しましたが、ベッドはセミダブル位あり、バスルームも広くて清潔でとてもよかったです。スタッフの方々も親切でした。駅からわかりやすいのもよかったです。

シングルに泊まりました。建物裏側の、すぐ後ろが裏庭の部屋でした。暑い日だったのですが、部屋に備え付けのクーラーはなく、さすがに窓を開けて寝るのには不安がありました。幸い移動式の冷却器を借りられましたが、必ず借りられるとは限りません。二人連れ以上であれば、大きくて窓からの風も通りやすい部屋でしょうから、快適に過ごせると思います。 朝食のレストランは眺望がすばらしく、内容も充実しています。様々な花が咲いている庭も見どころです。ロビー・談話室の調度も目に楽しいです。街や海岸に出掛けるにもロケーションもいいです。スタッフもとても親切です。ひとり旅でなければ最高におすすめです。

駅から近いが最後の急坂が大変。セントマイケルマウントがよく見えます。部屋は普通に何でも揃っていて収納スペースも十分です。朝食のホットミールはメニューから選ぶやりかたで、楽しかった。ＷＩ－ＦＩも無料です。

Penzanceの風光明媚な風景に負けない綺麗でリラックス出来るホテルでした。 館内はとても静かで大人が一人旅やカップルで訪れるのにピッタリ。 何よりも素晴らしいのは朝食が朝陽で照らされた海を眺めながらゆっくりと頂けること。 訪れた季節が冬だったのでできませんでしたが、暖かい季節なら外のテラスで朝食もいいと思います。 そしてホテルの従業員(？)のペルシャ猫が人懐っこくて（笑） 部屋に入ってきてベッドで寝てました（笑）

Lovely hotel, staff couldn’t do enough to help you, great hospitality, our room was very spacious and clean

Comfortable bed and great restaurant. Nice elevated location and I'm sure it's nice sitting out front or using the pool in the summer. Easy walk into Penzance. I'm sure sea-facing rooms are nicer, mine looked out over a back yard with junk in it, and with the window open I could hear an extractor fan from the kitchen (I believe), so pay attention to room location!

The room was very comfortable and the bathroom was great and very clean. The views were lovely and the pool looked great although the weather was not conducive to swimming. All the staff were very friendly and helpful and the food was excellent. I especially liked the pastries on the buffet and the cooked breakfast was delicious. Thank you for a lovely stay.

Over priced for what it is. Stopped serving food early, get there early if you require dinner, not possible for me as I was on bussiness.

Kaisely the Receptionist was very attentive and very helpful and friendly this morning. She took all of my complaints onboard and apologised sincerely for the lukewarm water during my stay. I know sausages and the sausages I was served yesterday were of such poor quality with a texture thats no meat. And there was this incident of someone trying to get into my room without my permission after I responded and said "a moment" Overall though, my experience was good but it could have been better considering it's a 4 Star hotel

We spent 3 nights at this hotel. Originally we planned only 2 nights, but decided to extend, because we liked it so much, so we had a chance to try more than one rooms. The location is beautiful, the rooms looked great, the beds were comfy and the staff were super friendly and helpful.

Bellissima la vista sul porto e st. Michael’s Mount dalla camera, ottima la colazione, comodo alla stazione: ci tornerei!

Matratze zu weich

Wow what a view from room and bed comfy and great to stay in car park we had to pay for was bit of a suprise as says parking when booked but great please and great location

Disappointed with a few key details during my stay. The pool was advertised as open until 8pm, but was actually closed by 6pm frustrating for those planning to use the facility in the evening. The check-in greeting felt impersonal and lacked warmth. Additionally, the room wasn’t up to expected cleanliness standards, with a stained chair and noticeable food crumbs under it.

Vi forstår ikke helt de 4 stjerner. Vi vil sige 3, alt meget gennemsnitligt. Tror der er forskel på bedømmelsen i Danmark og England. Morgenmad på det jævne, lille seng, varmt værelse under taget (meget smuk udsigt dog!)

Breakfast was below average in my opinion. Good but not good enough for 4-star hotel charging those prices. Also surrounding is too quiet with not much to do. I would recommend staying in St Ives instead. Much more vibrant.

Lovely staff

stair carpets and carpet in room very dirty, table in dining room dirty oily sticky . one layed with crumbs still on windows so dirty at sides could see out, uneaxpectedlu had to pay for parking. room 3 despite being about 16 with a cool change outside was very very hot we kept fan on and still couldnt have any bedding - wont stay again