受付スタッフのホスピタリティは最高 最寄りのビーチはグランカナリアで1番綺麗 ご飯は五つ星 工事中につき、ホテルの設備はイマイチ。

Clean and good products

Great quiet holiday, not a lot around the hotel and parking is scarce but the hotel provides everything and it was an amazing holiday

A equipe de atendimento, tanto no check in quanto nos restaurantes e bares foram excelente

Great place, food and drink was well above what we expected. Staff were good too. Location is quiet, which we wanted. Sunsets were stunning, rooftop bar and seating was a treat..

Herrliche Lage, trotz der Größe angenehm ruhig, freundliches Personal, geräumige Zimmer mit tollem Meerblick und wunderbarer Ausgangspunkt für diverse Wanderungen in der spektakulären Umgebung!

Camera molto bella. Vista stupenda. Cibo x la cena da rivedere. Colazione buona.

I couldn’t, in good conscience, recommend this hotel to anyone. From the moment we arrived until the moment we left it felt like by staying there we were an inconvenience to the staff.

Large rooms, but poorly equipped. No table or regular chairs. No drawers. The hanging chair was a joke. No free parking at the hotel. But the number one problem is the slippery floors. When it rains the hallways get wet. They have marble floors that get more slippery than ice when wet. I fell once when walking normally in regular shoes. It still hurts. The hotel refused to provide any compensation, although they are clearly responsible. The hotel design should either have covered hallways or the floors should have a non-slip surface. They just put up warning signs which were not removed when it was dry, so you stop paying attention.

Stannade en natt på genomresa

Personal war super

Nice view and very calm hotel. Delicious food at the pool bar. Some odd restrictions on the all inclusive drink list, compared to other similar hotels.

Toller Blick auf Atlantik und zumeist Teneriffa

Great place

Beautiful hotel and lovely staff. Had a great time ❤️

Die exponierte Lage des Hotels mit tollem Ausblick auf das Meer und das geräumige Zimmer haben uns besonders gefallen. Es gab zwar keinen Strand vor dem Hotel, man konnte aber schnell zu 3 Felsen-Bädern im Ort hinabsteigen. Der Service an der Rezeption und die Zimmerreinigung waren sehr freundlich und hilfsbereit. Im Restaurant waren die Servicekräfte sichtlich bemüht, waren aber in Stoßzeiten einfach zu wenige Personen. Das Restaurant hatte dann auch eher Kantinen-Flair. Die Essenauswahl war hingegen super bei guter Qualität. Die Größe des Pools war prima zum Schwimmen. Wir hatten das Auto in der Garage geparkt; sie ist etwas eng - war aber OK. Außerdem war die Sicht von der Rooftop-Bar auf den Sonnenuntergang und die Nachbarinsel Teneriffa grandios.

The bed was very comfortable. The staff were great and a fabulous choice for breakfast

Très bon rapport qualité prix. Établissement calme et à deux pas des piscines naturelles.

We had a lovely stay at Occidental Roca Negra. The hotel is peaceful with beautiful, quiet surroundings—perfect for relaxing. The spa and pool area were highlights, and the food was delicious with plenty of variety. Staff were friendly and welcoming throughout our stay. The only minor downside is that there isn’t much nearby in terms of shops or markets, but if you’re looking for a place to unwind and disconnect, this hotel is ideal.

God , hjælpsom og kompetent personale i receptionen . Rent værelse . SPA var godt og rent, med rigtig dygtige personale til SPA behandlinger - massage.