ホテルのハード面部分(お部屋、プール、テラス、外観、内装)などはロマンチックでラグジュアリーでセンス良く、最高の空間です。 ただスタッフの方々の対応がとても残念でした。 モロッコでたまに感じた事ですが、アジア人差別のようなものがあるように感じます。 マネージャークラスの方々はプロフェッショナルな対応で問題なかったのですが、 レストランのスタッフやレセプションの方、特に女性に態度の悪さを感じてしまいました。 私たちは英語が割と流暢に話せるので、言葉の問題ではないと思います。 他の白人のお客さんと明らかに違う態度をとられ、5つ星ホテルでこんな対応をされるなんてがっかりしてしまいました。 朝食も、他の5つ星ホテルに比べたら、内容も物足りなく、あまり美味しくなかったです。。 外観、内観、ホテルの雰囲気がいい分、サービスももう少しよくなればもっと最高のホテルになるかと思います。

手違いで予約がとれておらず、急遽違うホテルになったのですが、きちんと電話送迎すべて対応していただき、2泊目はお詫びに空きがあったようでグレードアップまでしてくれました。綺麗だし、マラケシュの市内より車で10分くらいと思いますが空気もマラケシュ市内よりきれいで快適です。

Everything about this place is first class. Would absolutely recommend this place to anybody looking for 5 star service, comfort, and relaxation!!

Wonderfully helpful and attentive staff. Very nice, tastefully authentic decor. ALSO!! Hotels / Expedia states rooms have queen beds, in reality THEY ARE KING beds.

Tout simplement parfait, un véritable havre de paix, merci à Fatima, Soumeya, et tout le staff ! Selon moi, le meilleur hôtel de Marrakech ❤️ On reviendra dans ce cocon de paix

Absolutely exceptional level of service, friendliness, cleanliness and facilities. Would recommend 100% and will be back. Whilst everything was so good, would particularly call out the breakfast staff and food. Wonderful!

We were blown away by our stay at Dar Rhizlane. The hotel is stunningly beautiful. Their attention to detail is unmatched. The staff were nothing short of amazing - very attentive, kind and friendly. Breakfast was a feast every morning. Beyond impressed. Thank you to everyone who made this trip so special

Fantastic stay start to finish. All of the staff are exceptionally friendly and accommodating. There is such a relaxing vibe to the entire place. Breakfast and lunch was excellent. The spa and massage facilities also. A really nice place to relax away from the hustle and bustle of the main centre which is a nice walking distance away! Highly recommend.

Un havre de paix tout simplement parfait.

This property is absolutely beautiful. Being able to ha

Location ideale

Very intimate and unique place.

I really can’t say enough great things about this hotel. We stayed for 5 nights in April and it is was a wonderful retreat from the hustle and bustle of Marrakech. The property is so beautiful! I highly recommend booking the Suite Blanche if it is available as it was a dream - very spacious with a large private terrace where we enjoyed breakfast every morning. The staff were wonderful. 10/10 would stay again in a heartbeat.

Like a magic garden! Staff was wonderful. I stayed in the suite Blanch. The white suite and it was nicer than pictures. Very large terrace over looking court yard. Food was very good. I took a cooking class that was fun and learned a lot. I wish I had more time to spend at the hotel just enjoying it!

Very friendly service. All the people at the property very polite and ready to help with anything and everything. We would love to stay there again.

Realmente linda, me encantó

Parfait

Lovely hotel with great views - very good service from friendly and kind staff

Our Second visit to this charming hotel. Gorgeous interiors, wonderful staff and delicious food. A haven which we will return to again and again.

So pretty! Service was great! Highly reccomend!