O hotel é delicioso, bom para passar um final de semana bem relaxante! A parte do spa, além de linda, é super funcional. O tamanho do quarto é bom, a cama poderia ser mais gostosa, na minha opinião. Pelo porte do hotel, eu estava esperando uma equipe de funcionários mais prestativa. Não havia nenhum para ajudar a tirar as malas do carro e muito menos levá-las para o quarto. O café da manhã sempre estava com algum item faltando e a reposição era lenta. Indicaria com ressalvas e não sei se me hospedaria novamente

This was definitely a game of two halves. So the hotel is an ugly concrete bunker from outside but inside it is beautifully decorated and modern.The room and bed were large and comfy but sparsely furnished and the windows were tiny so the rooms are quite dark. Soundproofing is non existent. Despite being a couple of rooms away from the lifts you could hear them whining and screeching all day and night. The only way to drown out the noise was to have the loud air conditioning on in the room The pool area is a definite highlight, large and warm pool and lots of sunbed areas. The indoor pool and gym looked nice as well. The food in the restaurant was pretty good. Breakfast was also good,nicely presented with a wide choice. With the exception of a couple of standout staff members (the main waitress with glasses in the restaurant was incredibly friendly and helpful and efficient), the service was incredibly poor at times. Either there was no staff in the bar and you had to seek them out or there were four all talking together and avoiding eye contact. Spacious parking was available inside and outside. Lamego is walking distance,about 15 minutes, mostly flat. Unfortunately Lamego is not a pretty town to stay in,full of ugly concrete apartment blocks and run down older buildings. The sanctuary was definitely worth a visit but I wish we'd just done a day visit instead of staying overnight in Lamego.

We expect a better spa, but overall was a good stay

Schöne Lokation

Fantastic stay!

Bom estacionamento

Local agradável, limpo, bem equipado, funcionários atenciosos.Restaurante de ótima qualidade, vista agradável.

Hotel lindo, equipe atenciosa, café da manhã e refeição muito bem feitos, limpeza excelente. Nota 1000!

Achei uma ótima escolha pra ficar em Lamego. Decoração do quarto moderna e sóbria. Café da manhã com boas opções. Restaurante com preço honesto. Pessoal super simpático e acolhedor. E um excelente Spa pra fechar o dia e relaxar.

The staff was amazing and the facility was spacious and clean anywhere we went. There were great spaces to releax by the pool, enjoy breakfast, and sun. The staff was extremely helpful and offered to book a win tasting tour nearby which was such a pleasant experience. I would come back to stay if I were in the area.

Quarto impecável. Atendimento muito correto. Uma experiência quenprentedemos repetir com toda a família

O quarto é grande, o banheiro é bem bom. É um bom custo beneficio para ficar na região do douro. O café da manha é bem gostoso!!

Room was sparse but clean and comfortable. Hotel lobby and restaurants were very nice. We enjoyed the sauna and pool.

Before I review the hotel proper let me just say Lamego is a really cool town and this hotel is an upscale place from which to explore it. The staff were excellent. Everyone we came into contact with was friendly and helpful. Check-in was easy and parking was in a secure underground parking area. The restaurant is nice but I would recommend going out - there are better choices in town. The pool, hot tub, steam room and dry sauna are great! Clean and functioning. My girlfriend got a spa treatment. She could not have been more pleased. Her massage therapist was engaging and did a wonderful job. She called it a real value. The room was very nice. Big bed and amazing view. And the pièce de résistance was a strong flowing, clean shower. I’m really glad we picked this hotel for our stay in Lamego.

We had a really lovely stay in the Douro Valley. Pedro at the front desk was beyond helpful. He booked us an amazing vineyard tour/tasting. Everyone was beyond helpful and friendly. The hotel is nice, clean and offers a very nice breakfast and onsite snacks. We were a little confused when we pulled into the property on where to park - the garage is under the property. The pool is beautiful and made for a nice place to sit and enjoy our morning coffee.

Hotel is ok. A bit expensive for the quality of the rooms I drawers for example. Really? Food was ok Front desk super good Restaurant service is very bad

Rooms were just okay, quite basic, very stark. The property, lobby, and restaurant were beautiful which was quite a contrast to rooms. Carpet was a bit dirty and musty smell in hallways. Pool and bar area was beautiful. Town was extremely quiet when we were there and unsure of walking around at night. Exceptional wine tour by Bambuti arranged by hotel. Overall a nice stay.

Nous avons apprécié beaucoup notre sejour et y retournerions si l'occasion se présente

Amazing stay at this beautiful hotel with exceptional service. The pool is absolutely gorgeous. The breakfast was vast and delicious.

Fantastic. Not sure how close the town would have been to explore. Next time we will stay longer