フロントに係がいないので驚きましたが、インターホン対応なので英語かイタリア語は必須です‼︎

Really loved this hotel. It seems unfair that places like this only get 2 stars due to amenities etc - the character and what's on offer should count for a lot more. Staff were so helpful - even going with my husband to park the car in the local cathedral car park. We were unable to check in as arrived early but I was able to sit in a small seated area in reception doing a bit of work - there was orange juice, water and snacks freely available - it was lovely. Large room with plenty of space and storage, comfortable big bed and it was nice and cool even without the aircon on. Hotel felt full of character - really enjoyed our stay there.

This is my favorite hotel in Lucca. The staff are very nice and the breakfast (you can add it to your stay), is excellent. They’ll make you a cappuccino! The location is lovely because it’s quiet yet so close to restaurants, Piazza San Michele and the wall (for walking). Absolutely adore this hotel.

Camera piccola ma carina in palazzo storico ben ristrutturato. Ottima posizione a pochi passi dal centro città. Consigliatissimo

Très bons séjour, je recommande. Parking hors les murs facile à qq centaine de mètres de l'hotel.

Highly recommend! Staff were amazing and friendly. They went out their way to accomodate us. Breakfast was delicious with an assortment to choose from. Loved the juicer to make fresh orange juice!

Great and easy stay

Un hôtel et un accueil charmants dans une cité splendide.

Very nice little hotel in a great location. Wonderful staff.

The staff were very helpful. The room was comfortable. The hotel is well located and easy to get to.

The property was lovely! We enjoyed our room and the staff were excellent! Near the puccini and mozart concert, which we adored. Would definitely recommend staying there!!

Bra frukost Buffe till rimligt pris. Fint rum hade allt man behövde. Personalen var super trevliga och behjälpliga.

Sehr schön und ruhig

Et enkelt, men fint overnattingssted innenfor muren i Lucca. Fantastisk hyggelig personale, og svært stort rom.

Room was very basic and on ground floor so quite loud. Pillows and mattress not comfortable. But very affordable, clean and the staff are wonderful.

The entire staff was exceedingly friendly and accommodating. The room was classy and comfortable. The breakfast buffet was amazing and the refreshments offered at check-in was a welcome treat.

Personnel 5 étoilés, topissime. Sympas, gentilles et serviables. En plein centre historique, avec place de parc payante, mais c'est normal vu l'emplacement à Lucca. On a tout fait à pied. Hotel propre, excellent petit déjeuner. Très bon rapport qualité prix. On recommande cet hôtel sans hésiter ! Un grand Merci au Mr de l'accueil qui nous a attendu un samedi soir, après l'heure du Check in prévu, avec le sourire en plus, et nous à encore accompagné pour parquer la voiture. Donc personel 5/5. Note 10. Le séjour était parfait 👌 Grazie Mille

Lovely city and wonderful hotel. Love it here

I stayed at hotel Diana during my trip to Lucca for the summer music festival. The experience I had was wonderful and the staff were supper nice, helpful and accommodating.

Hotel Diana was an amazing find right in the center of Lucca very near the piazza for Lucca Summer Festival. The room we had was recently renovated and very spacious and well designed. The bathroom had one of the nicest and largest showers I have ever seen.