Staff were very nice and helpful, hotel very convenient short Walkman to the sanctuary, room was spacious enough but what made the stay terrible were the beds. The mattresses were almost non existent, they were so thin you felt the boards underneath. It’s not an exaggeration. Our backs ached so much and we could not sleep , it was terrible.

The staff were incredible. Hector in particular is noteworthy. Polite, knowledgeable and helpful. There is one thing to avoid and that is room 3 where we stayed. It is close to the elevator and this means the constant mechanical noise from the lift is a pain. Then there are the queues for the lift making even more noise. The room is at road level and there was occasional engine noise. All of which makes it difficult to sleep. Although this may be a bit of moan it is worthy of mentioning. As for the other rooms I can’t say. This hotel is ideally located for all the main locations and events.

All good

Staff was wonderful and closed to Lourdes sanctuary. Love the location

Good -we stayed only overnight.

The guy in the front desk was excellent. He was the best in the hotel

The staff are friendly, but my room is too small. It has a good location. Maybe because it's an old-style hotel

O atendimento dos funcionários é excelente, cortesia, educação. Estão de parabéns. Obrigada a Elma por toda gentileza! Que Nossa Senhora os abençoe 🙏

Super

Très agréable notre séjour ma fille et moi hôtel propre et accueillant a proximité de la grotte et de la ville

Great property

Very clean and hotel staff very friendly. No satellite TV and Ac turned on and off on its own. Other than that I would stay again.

Crew are courteous and accommodating.

Hôtel, excellent à proximité à pied ( un ascenseur de la ville a 2 pas dessert le bas de Lourdes )de tous les lieux à visiter à Lourdes, hôtel au calme sur les hauteurs de la vieille ville. Je le recommande fortement. Accueil très sympathique, j’ai pu me garer au parking de l’hôtel, mais il y’a des places disponibles dans les rues adjacentes de l’hôtel dispo en cette saison mi septembre. Le petit déjeuner est très bon. Je le recommande fortement à tous les visiteurs. J’ai même prolongé mon séjour d’une nuit.

Staff are very friendly, helpful and polite. The property itself needs a little bit updating but then for a short stay it is not that bad. If there are issues they tried to fix things as soon as possible but if it does not work at all they will find ways to meet the customers satisfaction which is really great! I would highly recommend this Hotel Atrium because we were happy to stay here.

L’hotel è datato, il bagno della nostra stanza era piccolo e poco pulito. Non c’è insonorizzazione, quindi si sentono tutte le camere vicine e quelle ai piani superiori. La colazione è abbastanza deludente. Unico punto a favore per noi che viaggiavamo in moto è stato il garage chiuso dove abbiamo potuto parcheggiare per la notte.

Zeer goed kamer aan de klein kant maar ok

the room was okay even small however worth the price. the only thing I didn't like was that very noisy. you hear children or a child running above you. then next door you can hear flushing toilet, you can hear people playing the door knob.you cannot sleep, housekeeping was very good. breakfast was the same every morning. i like hot food. the chef was a nice lady. the location was very good and accessible.

THE STAFF ARE VERY HELPFUL AND ACCOMMODATING , ALWAYS WELCOME WITH A SMILE

The staff are very friendly and helpful.