ホテルは設備、清潔さ、従業員のサービス、全て素晴らしい。パンプローナの街自体が小さいのでそれほど大変ではないが、ホテルのすぐ近くに商店やレストランが無いので、少し歩かなくてはならない。バスは頻繁に通っているが、ホテルから離れたところにしかバス停が無い。

サンフェルミン祭に参加するために利用しました。価格はかなり高いのですが、価格に見合うだけのサービスと品質は期待できます。部屋は最高に清潔で広く、快適です。地上階のプールも素晴らしく、このあたりで最上級のホテルであると言う噂も納得できます（地元の人が言うには、オサスナと対戦するために来るリーガの選手が宿泊するホテルなのだとか……メッシやロナウドが泊まるそうです）。スタッフも丁寧な対応で、かなり込み入った質問にも回答してくれました。 ただ、サンフェルミンに参加するために利用するには、少し遠いと思いました（真夏の徒歩で15分程度）。

Love this hotel. Huge rooms with big comfy beds, powerful showers and separate bath tub. Easy, free, secure parking and helpful staff

a destacar ...todo, perosnal, hotel , intslaciones...

Excellent hotel. Very clean and very helpful staff.

Chambre spacieuse et service au petit soin. Dommage que le spa soit en travaux sur cette période.

Quarto amplo, bem organizado. Hotel com boa localização, apesar de estar há aproximadamente 10min de carro das atrações.

Friendly staff, beautiful room, super comfy bed, great shower and a bath.

The upgrade to an executive suite was awesome, the wine was amazing, and the staff were fantastic. Special mentions to the young lady that checked us in and out. Also to the lady working breakfast both were fantastic!

habitacion espectacular, agradable, limpia y extremadamente amplia , gracias a un upgrade q me hizo el personal de recepcion, por ser vold?...personal muy amable ybprofesional, volvere

Chambre très spacieuse, personnel aux petits soins et design global de l’hôtel au top pour ceux qui aiment le moderne

Wonderful room , spacious and well appointed. Very comfortable bed .

Preciosa habitación y muy buen trato

Das Hotel wirbt mit einem Spa Wellnessbereich. Der Grund fpr meine Buchung. Angekommen wird mir gesagt, der Komplette Spa Bereich ist geschlossen. Warum wird dann damit geworven?

The room was lovely but the food and drink in the restaurant was horrendous, I have never in my life paid so much for a 2 inch by 4 inch piece of cod and then to get charged for a pint of larger that was in a half pint glass , only 3/4 full and then a 2 inch head , total rip off and will never return

Everything about the hotel was great.

The staff at reception was very kind and check in went smooth. The room is fantastic - really great value!

Gran variedad

Spa and pool closed but we were only informed a few days before we travelled. Reception staff cared very little re our disappointment (one of main reasons we booked it) and offered us a room with a terrace (in winter so of no use) as compensation. Asked to be refunded so we can find another hotel but they would not allow this. Terrible experience in customer service. Rooms were actually very nice hence not giving 1*.

Excelente hotel, amplias y preciosas habitaciones con baño enorme. Camas muy cómodas. Me hicieron un Upgrade. Personal muy amable y profesional. Desayuno buenísimo. Parking fácil y gratuito en garaje del hotel. Todo espectacular