部屋の準備ができていなかった

中国出張で、久しぶりに満足度の高いホテルに泊まれました。夜になると光のショーが部屋から見れます。是非泊まる際は、ショーが見える部屋を希望したほうが良いと思います。

プラチナメンバーなのでVIPカンターで、チエックインとチエックアウトの対応が良かった。

球形（中空）のユニークな構造で，全室外窓があり，高級ホテルであるが，価格はリーズナブルに思いました．地下ショッピングアーケードを介して地下鉄駅にも直結しており，交通の便も良かったです．

For a five star hotel the amenities and

乾淨的客房、情切的服務人員、設施完善，週邊環境優美，交通方便

Good and clean

地段便捷，一流江景.值得留念

좋습니다!

The building design is unique.

Limited dining options

enjoyable stay. only downside is the lobby bar closes so early it was hard to have post dinner drinks or work at lounge over some whiskeys or alcohol in the night.

The property is dated

큰 규모의 호텔이고, 편안한 여행을 다녀왔습니다.

國際五星品牌無可挑剔

The stay was excellent. The staff r friendly and helpful. They always give a welcoming smile. I would like to suggest that the hotel line their dustbin especially the one inside the toilet because some guests absent-minded discard their toliet paper there, leaving behind a urine smell. While being green, the current methos is just not sustainable.

Convenient location and good service. Very helpful staff.

It’s very unique place to stay! Me and my girlfriend stayed there for three nights and the hotel was super! The room so clean, the hotel so organized, and the service is one of the best that I saw for while, they are really helpful and nice, the pool is good also the gym, and last thing which is the most important, is the view , this hotel have special view on the River and the new town, we will come back! Thank you intercontinental

I really love this place, very nice hotel, comfortable. Breakfast okay. And the front desk lady is sooooo beautiful indeed.

It is great hotel to stay in Hangzhou city. Large Outlet in underground and easy access to subway