部屋はきれい 冷蔵庫が使えず、追加を持ってきてもらった。ホテルの食事はイマイチなので外で食べたほうがいい。

Very good everything

Good building but I should say decent or let’s say averaged derive.

ターミナル駅の直ぐ近くにあり、お店も多く、ユーロスターでフランス行くのも便利でした。朝食のブルーベリーとヨーグルトはとても美味しかったです。

This hotel is my favorite in London. The room is specious and comfortable and the dining room is ok. When the dining room was full in the night time, they gave me the special members room and we enjoyed good dinner there. Chekout operation was really nice. They left luggage and called a taxi for us on scheduled.

コストパフォーマンスが悪すぎて納得できない！

以前から憧れだったホテルに念願がかなって夫と泊まることが出来ました。 朝食も最上に美味しかったです。 ただ、お部屋もクラシカルな感じと思っていましたが、改装されていて、シティーホテルのような感じだったのはちょっと期待ハズレでした。

部屋は窓が小さいので閉塞感があります。1階 ロビーのインテリアは素敵なのですが、隣のレストラン・バーが騒がしいのでゆっくりできません。アメニティのシャンプー等はもっと香りの良いものがあると思うのですが、センスが悪いと思います。

キングスクロスやセントパックラスといった大型の駅に直結していて、かなり便利。ホテル内にあるクラシカルな階段がとてもフォトジェニックで素敵でした。スタッフもとても親切でした。

セントパンクラス駅に併設するホテルなので、ユーロスターに乗る方には抜群のロケーションです。ホテル内は重厚さと洗練さを兼ね合わせており、とても素敵でした。

格式の高さを感じるホテルでした。スタッフが素晴らしい。快適に過ごせました。朝食会場のレストラン天井が高く雰囲気が最高でした。

Loved the spa and the history of the hotel. Room clean but as on top floor of Barlow house was very dark which I didn’t like much.

Excellent séjour

It was a good relaxing trip. The highlight, as always is the staff, who are friendly, efficient and accomodating. The pool is always a standout glory as well. It is the cleanest pool in London with sexy dark lighting that makes it so relaxing. The hotel is an event in itself, lots of spectacle and free things to enjoy at different specific historic times. I loved the punch ceremony especially. Breakfast was particularly lovely and well organised. I definitely enjoyed my time here though wish I had booked a higher grade room for even more luxury...that said the fainting couch in my room made it perfect.

Breakfast served on cold plates so egg benedict stone cold by the time it reached my table. Surely not difficult to warm plates.

L’hôtel est magnifique pratique et le personnel est très bien J’ai eu une chambre pour personne à mobilité réduite, pas très pratique pour moi. Une petite fenêtre ce qui rendait la chambre triste, pas très cosy et avec peu de lumière . Cela reste tout de même un bel hôtel je reviendrais et j’insisterai sur la chambre à avoir.

Room is clean and large room by London standards

Beautiful building, excellent service with extremely helpful and polite staff. Alex was especially helpful in the bar and restaurant area, ensuring we had a memorable experience with our friend from the USA. The modern bedrooms are underwhelming, but spacious and well equipped. It's expensive, but as a one night stay, it's a real treat if you find yourself traveling through London.

Beautiful hotel let down be mediocre room, supposed to be premiere room - not! Dingy bathroom in need of refurb, empty shower gel, 2 tissues fluffed up to mask an empty box. What looked like wardrobe doors was an open maintenence cupboard. Paid just under £450 for room only, no breakfast, had better facilities in a Radisson for £130. Had stayed here previously and had a fabulous room for same price including breakfast, so I was disappointed. On the plus side staff are lovely

Beautiful building from the exterior but inside tells a different story. The staff were smiley but surly! The entrance reception area reminded me of a large Starbucks not a 5 star hotel. The corridor where our room was had artwork of ghosts and pictures of butlers and characters that could have been from Downton Abbey - very strange. The exterior terrace area was closed due to the weather (which was 21 degrees). We requested more tea bags for the room which never came and had to remind them at 2pm our room hadn’t been cleaned. There’s better places to stay for your money.