ホテル名から大手チェーンをイメージして予約したら、地元の格式高いホテルでした。 滞在しているお客様もかなりゴージャスな方々で、自分ひとり場違い感バリバリでした。 お値段も決して高くないので、たまにはゴージャス感を満喫するにはピッタリのホテルです。 コンシェルジュで両替してくれますが、基本的には日本円で1万円以上の対応だそうですが、特別に空港までの片道タクシー代（約3千円相当）の両替に応じてもらえました。

1.レセプションの事務処理能力は低い。エクスペディアの料金が55クウェート・ディナール（税・サービス料込み）にも拘わらず、税・サービス料をチャージし、後で誤りに気付きリファンドしてきた。 2. 通路が複雑に入り組んでおり分かり辛い。 3. コスト・パフォーマンスは悪くはない。

Great services, friendly staff, hospitable environment,

Excellent HOTEL

Excellent place with lovely staff and good facilities but unfortunately car entrance and exit was was very bas bad with a lot of bumps and even car parking was not well organized to meet the standards of the hotel

I stayed there for a wedding I attended at the same hotel. Friendly staff, I highly recommend the hotel!

Best place to stay in kuwait.

Quite and nice property.

I tried to cancel my stay due to unforeseen circumstances. Expedia team tried to solve it but upto know I haven’t heard anything back and I hope I don’t loose my money

رائعه وممتعه

The worst stay ever at a 5 star hotel

Thanc u people for any thing for the hotel some time in coming

There was a bad smell in the bathroom

Das Personal ist besonders zuvorkommend. Der neue Geschäftsführer ist sehr hilfsbereit und umfassend informiert. Das Regency ist zweifellos meiner Ansicht nach das beste Hotel in Kuwait. The Regency is undoubtely the best Hotel in Kuwait according to my view.

كل شي ممتاز م عاد الإزعاج بين الغرف

We stayed at the Regency Hotel to celebrate my wife's birthday, and it was a very pleasant stay. Room was ready when we arrived. Towels were arranged as swans and a big heart on the bed, and a birthday cake with candles was sent to our room later in the evening. Mr. Amr Al-Nabrawai (reservations agent) made sure all the arrangements were as planned. Many thanks to him! Hotel is well-maintained. Breakfast was delicious and had lots of varieties. There are plenty of restaurants and coffee shops around. Would go there again!

Overall it’s a good hotel good location Service was good

Clean, luxurious, access to shore, beautiful spacious luxurious lobby.

Only the venue is nice. They have got the worst customer service. Staffs are absolutely untrained, lack of customer service, no antiquities!!

Wasn’t offered a good room. Also, It was very noisy that I can hear birthday wishes on my bed from the lobby. Very very noisy rooms. And the decor is old, it needs renovation. Rooms are small.