場所も中心に近く、ホテルも設備も良い。 朝食やプールも充実

ホテルのデザインはとても豪華で、客室の広さや設備も申し分ない。従業員もフレンドリーだが、客室内のコップ等の数が毎日不揃いだったり、日によって清掃が十分でなかったりした。ホテル内のトルコ料理のレストランはとれもおいしい。また、ロビー内のオープンなカフェやアイルランドパブでは、同じメニューから料理や酒が注文できる。空港とホテルの間はシャトルサービスがあり、早朝の送迎にも対応してくれ、予約した方が安心。

アスタナ中心部で立地も良く、ホテル自体も中央が吹き抜けになっておりオシャレ。スタッフの対応も丁寧で良かった。

朝食がいまいち、バスタブの方にはカーテンが無い。 ただシャワールームが併設。 ヒルトンやマリオットの方がコストパフォーマンスが良い。

街で一番の高級ホテルだが、寒かったので暖房をつけたけど冷風が出て 暖かくならなかった 夕方ルームサービスを頼んだが、忙しいからムリ、と断られた

Great place to stay. Friendly staff, big rooms.

Хорошее расположение отеля .

This was my first visit to Astana, and staying at Hotel Rixos President Astana left me deeply impressed. The hotel has been around for nearly 30 years, yet it is still in outstanding condition—elegant, spotless, and extremely well cared for. While not the most modern in design, it offers everything you could want in a five-star stay, delivered with remarkable consistency. The service is world-class. Staff are professional, attentive, and genuinely warm, setting a standard of hospitality that surpasses many luxury hotels I’ve stayed in across Central Asia. When compared with top properties such as InterContinental Almaty, Hyatt Regency Tashkent, Hyatt Regency Bishkek, or even the Fairmont Baku, Rixos Astana stands out not only for its service but also for the value it offers at its price point. The Hamam spa was a highlight. The Indonesian ladies providing treatments deliver exceptional skill and care—it felt like a true experience rather than just a service. Equally impressive was the breakfast buffet, which offered everything from fresh fruit and pastries to Asian and European specialties, all beautifully presented and delicious. The all-day menu also reflects this balance of international flavors, making dining here a pleasure. In the afternoons, relaxing near the piano lounge with live music added an elegant and welcoming atmosphere, something that elevates the stay beyond just accommodation. Overall, Hotel Rixos President Astana combines cleanliness, comfort, excellen

Great experience the presidential suite was really nice

Staff is great. Thank you to Assel (Reception) for being very attentive to my needs. Spa Pool are excellent (steam room just great!) Breakfast is nice. Wi-fi is good qualty. Highly recommend.

The Reception Staff was great. In particularly, Thank you to Mukhammad! Great room, high quality wi-fi, top swimming pool and sauna. Overall, had a great stay. Highly recommend.

PROS: - great location, walking distance to some famous places of interest; - beautiful and big room - delicious breakfasts with lots of options - polite, helpful, and friendly personnel - swimming pool is large and warm - and overall just a very nice hotel CONS: - rug in a room was not very clean, could see some dirty spots on it; - room can be very very cold in winter, so have to keep a heater on all the time which can lead to a dry air; - frequent smells of food coming from the hotel kitchen (problems with kitchen hoods?)

Usual Rixos quality standards and service could be experienced in beautiful Astana city. Strongly advice it.

Excellent hotel and customer service!

Frequently stay here. Excellent price-value ratio.

All was perfect but the service of food was too slow.

The hotel is nice and the room was very comfortable. The service was good, as was the food. Only issues are the equipment in the gym is need of replacement and maintenance (Technogym makes the worlds worst club level cardio machines). Also most of the world no longer allows smoking indoors, specifically international hotels. I wanted to eat and have a drink in the Irish Pub but the smell and level of smoke in the air was untorlerable for a noj smoker. Its extremly unhealthy and non eco friendly, and its puts off clients. You can eat in the lounge bar instead, however, it has a reduced menu (which makes no sense considering all food comes from the same kitchen).

Çok güzel bir konaklama oldu Türk otelcilik kalitesini Kazakistan’da yaşamak güzel bir duygu

Уставший отель из прошлого с евроремонтом, нуждается в обновлении, сервис слабенький

Риксос беспроигрышный вариант, качество и сервис всегда на высоте. Центральное расположение удобно для бизнес встреч. В округе много новых отелей, но Риксос уютное и комфортное место, где знаешь чего ожидать.