Stunning Location, beautiful gardens, clean rooms, very comfortable beds, staff so friendly & helpful. We really enjoyed our stay!!
Chulaka
レジャー 家族旅行
10.0
/10
76週間前にレビューしました
Expedia Group verified review
It's a charming hotel
Anne-Sofie
パートナーと 一緒に
10.0
/10
82週間前にレビューしました
Hotels.com verified review
To be surrounded by a garden and stay in a classic hotel with a long history was a nice experience. Just a short walk and you are downtown Nuwara Eliya. We enjoyed the tea experience with Umesh and happily bought delicious tea!
Ben
レジャー パートナーと 一緒に
4.0
/10
144週間前にレビューしました
Expedia Group verified review
The staff were extremely slow and never listened. Multiple occasions where I ordered something from room service or in the bar, and then had to chase staff 40 minutes later. It was easier to go to reception and get it myself. I tried organising a taxi for when I checked out the next day - reception staff were incapable.
Very disappointing.
続きを読む
Pradeepan
レジャー 家族旅行
4.0
/10
151週間前にレビューしました
Expedia Group verified review
The location is a good spot. Apart from the porter who handled the baggage, staff were indifferent during the stay. This was especially noticed during the breakfast dining time. They lacked the attentiveness and friendliness to customers. Also good portion of the staff had very limited to limited English language for speaking
Arnoul
10.0
/10
155週間前にレビューしました
Expedia Group verified review
Great hotel in general, bathrooms and diner could be improved.
Martin
レジャー パートナーと 一緒に
10.0
/10
231週間前にレビューしました
Expedia Group verified review
Tolles Ambiente, kompetentes Personal und einfach nur eine Atmosphere zum Wohlfühlen.
Verified traveler
パートナーと 一緒に
6.0
/10
239週間前にレビューしました
Hotels.com verified review
All the staff were very helpful, friendly and professional. But the hotel itself needs some serious renovation. The bathroom looks like its from the last century, the white tiles are yellow and the ceiling is mouldy. Such a shame a hotel with rich history (yes there's a whole display of it in the foyer) has fallen into its current state.
続きを読む
D
パートナーと 一緒に
8.0
/10
330週間前にレビューしました
Hotels.com verified review
Hi lovely colonial hotel just outside the town. We had one of the basic rooms but it was very comfortable and spacious - Lots of staff on hand
We eat the restaurant both night and the food was average not particularly to my taste
There are two bars and both had lovely roaring fires in the evening which was very nice to sit and have a cocktail by
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Lane
パートナーと 一緒に
10.0
/10
331週間前にレビューしました
Hotels.com verified review
Stay was great! They were extremely professional and the hotel itself is beautiful!
frederic
友人&家族 家族旅行
10.0
/10
332週間前にレビューしました
Hotels.com verified review
hotel typiquement British au charme extraordinnaire.
Personnel extraordinnaire, nourriture de tres bonne qualité.
Nous recommandons vivement l'établissement.
Verified traveler
レジャー パートナーと 一緒に
6.0
/10
348週間前にレビューしました
Expedia Group verified review
Lovely property. and excellent staff. However very thin ceilings and walls. Suggest you always stay on the top floor as the ground floor is incredibly noisey with the sound from the occupants above
Ben
レジャー 友人と 一緒に
6.0
/10
352週間前にレビューしました
Expedia Group verified review
Large rooms, nicely maintained. Good location close enough for a nice stroll through town. WiFi is terrible, very slow making it rather impossible to get work done. Overall not bad at all.
Verified traveler
レジャー 友人と 一緒に
10.0
/10
355週間前にレビューしました
Expedia Group verified review
An old colonial building with lots of character and very helpful staff. Beautiful!
Khatija
家族旅行
8.0
/10
357週間前にレビューしました
Hotels.com verified review
Good but room had some smell n carpet was little dirty
Verified traveler
レジャー 家族旅行
4.0
/10
359週間前にレビューしました
Expedia Group verified review
Buffet is disappointing. Not much of a selection.
Restaurant staffs bit grumpy. Except just one waiter.
Not worth the money.