場所が最高で、清潔なホテルでした。

部屋も清潔、広さもあり、スタッフ対応が非常に良かった。また利用したい。立地も便利。

The hotel is within walking distance of the Prado Museum and the Queen Sofia Art Center, and the metro station is a few minutes away, making the location great for sightseeing and, perhaps, business. The staff was very friendly, and we were introduced to some great restaurants.

マドリード観光に徒歩で回れる最良の立地 ホテルスタッフも親切でなんの不自由も感じなかった。 素敵なプレゼントが私を驚かせた。

立地も良い、部屋も清潔で広く快適に過ごせました。1階のカフェも利用してみたかったです。

掃除も行き届いていてキレイなホテルです。

部屋がせい清潔で心地よかった。フロント、廊下などホテル全体が清潔に保たれていた。　朝食も品数が豊富で良かった。

スタッフの対応が丁寧かつ迅速でよかったです。

掛け布団がない。が無い。夏で寒くないので問題はなかったが、枕が二つ、足枕もあるのに掛け布団がない。

ホテルは近代的で清潔感があり居心地が良い。ルーフテラスのジャグジープールは初夏の日差しのマドリードの眺望を望みながら楽しめる。食事に出るのも観光にも便利な立地で、地下鉄駅は目の前にある駅含めて徒歩圏内に4路線がある。次も利用したいと思えるホテルでした。

静か。すぐ近くにラーメン屋があり便利。

コストパフォーマンス最高！

コストパフォーマンス最高！

立地もサービスも良かった。ホテルの夜ご飯はリーズナブルで美味しかった！朝ごはんはイマイチかなぁ〜

地下鉄の駅の真上にあるホテル。 坂の上にあるホテルなので大きな荷物をもっての移動はタクシーが必要。 部屋は清潔で快適でした。

Room AC was very noisy and not cooling very well. We informed Front Desk the next morning, but they never fixed it. We come back to the room after sightseeing all day in warm humid weather on our last full day and housekeeping shut off the AC in our room which put our room over 80 degrees F (26.9 C) and humid, we turned the AC back on and called front desk twice before they finally sent up a maint. person. They checked it over and played with the controls a bit then said the unit is pretty loud, I told them yes we know as we reported it but no one fixed it. Maint. then said on low its not as noisy, but that would take forever to cool the room. I asked how long would it take to get the temp back down as quickly as possible, as it was near 11pm. He said 10 minutes on high (Noisy), after 10 minutes dropped only to 26.6 C, and would drop by 0.3 after every 10-15 minutes. We were not able to fall asleep until about 3am when the humidity and room temp was finally cool enough to fall asleep. The hotel offered to have us change rooms at about midnight, on our last night. But the new room didn't have the AC turned on yet as a vacant room and we would have to grab all of our things and reset everything in another warm/ humid room. Terrible Management & Customer Service

Flight cancelled and showed up late, the staff was so kind and even gave us drink vouchers. The room was extremely comfortable and private. Carolina helped me check out with ease!

Smokers

Staff was friendly and helpful. Room was very clean

Habitación muy chicas, no hay botones y mala ante Chon de la recepcionista