My crew spent more than an hour for check-in. The hotel did not know what to do with those who booked only and waited for the card payment at the site. The hotel requested for higher payments despite the amount clearly written in the booking confirmation. The service provided was terrible.
One of members did not get informed of leaving her passport at the counter during the check-in.
The room was tidy but with the strong smell of smoke.
There were no nearby accommodations.