掃除も行き届き室内な清潔。

滞在5日間の間でいくつかトラブルがありました。チェアの足が壊れていたり、2日間朝食後に部屋のヒューズが飛んだり、手違いで向かいの部屋の人が入ってきたり、部屋が若干斜めに傾いていました。ハウスキーピングが丁寧にされており快適でしたが、一部鳩が住みついている窓があり、その窓全体が巣のようになっており、清潔感が減ってしまいました。不快なレベルではないですが、基本鳩が部屋の周りにいます。ですがトラブルが起きてもスタッフさんの対応は良かったです。周りにもたくさんお店があり長期滞在も問題ありませんでした。

お部屋は広くて綺麗です。とても大きなホテルでロビーもしっかりあります。受付の女性の対応が良く、うまく英語が話せませんがしっかり会話できました。 ホテルにはレストランがあり、まわりにはカフェやコンビニなどがあります。 安心して泊まれるホテルです。 ただ、少しバーミンガムの都心から離れています。

息子2人と私の3人の家族で3泊しました。 シングルベッドが2つとダブルベッドが1つの部屋でした。新しく増築された所で設備は新しく暖かかったです。部屋は留守にしている間にきれいに掃除、整頓され、バスタオルやシャンプー、石鹸、コーヒー、紅茶、ミルクなどもきちんと補充されていました。特に朝食が美味しく、本格的なイングリッシュブレックファーストが提供されます。このお値段でこのブレックファーストはとても値打ちがあります。１つだけ難点があったのは、私達が宿泊した別棟では部屋の中でWi-Fiが繋がらないことです。部屋の外にあるキッチンの所へ行くとWi-Fiが繋がったのですが･･･

ロンドン中心部からは、地下鉄セントラル線では30分、25番バスでは90分ほどかかる。イルフォード駅、ガンツヒル駅から歩けない距離ではないが、夜は治安が悪いのでバスに乗ることを勧める。 受付の男性はとても親切でフレンドリー。部屋は狭く古いが、不潔な印象はなく値段相応。コーヒーや紅茶も豊富に置いてある。ただ、壁が無いのかと思うぐらい、隣の部屋や廊下の物音が聞こえてしまうのは残念。朝食会場に近い部屋だったので、朝は利用客やスタッフの声がかなりうるさかった。 周辺には個人経営のスーパー、ハンバーガー屋、99ペンスショップ、中規模のショッピングセンターがあり、不自由はなかった。中心部からバスで移動する場合は、ホワイトチャペルやストラトフォードを通るため、イーストエンドに目を向けるきっかけになると思います。

Reception members morning and night both were excellent.

Okay

Pleasant stay

The room was clean but unfortunately the tv was green on every channel and the toilet would not flush so had to keep filling up the kettle to pour water down it. Would be nice to have a hair dryer as well.

Yes clean room and staff very friendly central to everything and very good location with getting to central London

The staff its so friendly, everythings must clean and amazing place.

I made my reservation on online with the room of my choice, I went down there hoping to stay in the room which I paid for , surprisingly they gave me another postcode, hotel and totally different room. Very dirty and untidy. I have no option than to leave room the same night that I meant to there to have some good rest. Very deceiving , I’m totally disappointed, will never recommend

Very busy area, clean room. Neighbours were very loud būt service and room were pristine. Reception all very friendly.

room was newly refurbed and was spotless front desk was very helpful only negative was their house policy of demanding £100 deposit

I was sent to another hotel when I booked here. It was a 10-minute walk from Britannia. The second reception I arrived at then directed me to a room in a third building. It was not worth the effort! The room was OK but full of the scent of weed from outside. Staff were polite but hardly friendly and frankly I felt like a burden! The shower wasn't great either. I appreciate it's a budget hotel but all in all, I won't be going back.

Good Staff

Excellent staff

Si, habitaciones limpias y el personal muy atento

My room was clean, bed linen clean, towels clean, bathroom clean. Mattress was firm, no dips. Furniture a bit tired, but what are your expectations of a private hotel at this price? Mine are a clean and secure place to kip. Got that, with helpful and polite staff, well-lit courtyard and 24h attendance. I would stay again.

When we arrived I discovered there is no car park. There is a couple of spaces out the front. I asked at the front desk and after taking £100 deposit (2025!!) I was then informed that we weren’t in this hotel, apparently it’s OK for them to just have another hotel on the other side of Ilford and put you in that hotel. There was no mention of this in the many emails the hotel sent informing me of how to check in and the need to pay £100 deposit at check in. As I was in London for a concert I didn’t have time to argue so I took the postcode of the new “hotel up the road”. This took us to a petrol station on Ilford High Street. The “hotel” is actually serviced apartment’s. There is no parking. If you are very very lucky you will get on the side of the road. Otherwise it’s a shopping centre car park near Ilford tube which is then a 20 min walk back “hotel”. We went up to our room, past the shared kitchen with someone cooking a curry and past the bloke who had his flat door open sat in his pants on his bed. Our room was basic. It was clean. The pillows were pointless. The mattress was about an inch thick. Duvet I think they forgot the duvet part. Bath towels large enough for a toddler. The room was incredibly hot. The windows are about as soundproof as cling film. The room is on a very busy London high street so is very loud. Lesson learned.