総合評価とレビュー Britannia Inn Hotel

滞在5日間の間でいくつかトラブルがありました。チェアの足が壊れていたり、2日間朝食後に部屋のヒューズが飛んだり、手違いで向かいの部屋の人が入ってきたり、部屋が若干斜めに傾いていました。ハウスキーピングが丁寧にされており快適でしたが、一部鳩が住みついている窓があり、その窓全体が巣のようになっており、清潔感が減ってしまいました。不快なレベルではないですが、基本鳩が部屋の周りにいます。ですがトラブルが起きてもスタッフさんの対応は良かったです。周りにもたくさんお店があり長期滞在も問題ありませんでした。

お部屋は広くて綺麗です。とても大きなホテルでロビーもしっかりあります。受付の女性の対応が良く、うまく英語が話せませんがしっかり会話できました。 ホテルにはレストランがあり、まわりにはカフェやコンビニなどがあります。 安心して泊まれるホテルです。 ただ、少しバーミンガムの都心から離れています。

息子2人と私の3人の家族で3泊しました。 シングルベッドが2つとダブルベッドが1つの部屋でした。新しく増築された所で設備は新しく暖かかったです。部屋は留守にしている間にきれいに掃除、整頓され、バスタオルやシャンプー、石鹸、コーヒー、紅茶、ミルクなどもきちんと補充されていました。特に朝食が美味しく、本格的なイングリッシュブレックファーストが提供されます。このお値段でこのブレックファーストはとても値打ちがあります。１つだけ難点があったのは、私達が宿泊した別棟では部屋の中でWi-Fiが繋がらないことです。部屋の外にあるキッチンの所へ行くとWi-Fiが繋がったのですが･･･

ロンドン中心部からは、地下鉄セントラル線では30分、25番バスでは90分ほどかかる。イルフォード駅、ガンツヒル駅から歩けない距離ではないが、夜は治安が悪いのでバスに乗ることを勧める。 受付の男性はとても親切でフレンドリー。部屋は狭く古いが、不潔な印象はなく値段相応。コーヒーや紅茶も豊富に置いてある。ただ、壁が無いのかと思うぐらい、隣の部屋や廊下の物音が聞こえてしまうのは残念。朝食会場に近い部屋だったので、朝は利用客やスタッフの声がかなりうるさかった。 周辺には個人経営のスーパー、ハンバーガー屋、99ペンスショップ、中規模のショッピングセンターがあり、不自由はなかった。中心部からバスで移動する場合は、ホワイトチャペルやストラトフォードを通るため、イーストエンドに目を向けるきっかけになると思います。

Booked a family room for 3 nights, but when we arrived late after a long journey, we were told (only after paying a £100 deposit) that we couldn’t stay due to a "leak." We were sent to a disgusting “partner” hotel (Lucky 8) in a filthy alleyway full of rats and bins. The room was dirty, sheets and bathroom were filthy, and it was nothing like what we booked. I later saw reviews from others who had the exact same issue months ago — so clearly, they lie and scam customers regularly. We left in the middle of the night with two kids and had to find another hotel which was not easy. Total scam and false advertising. Do not book here. Hotel.com also don't want to take any responsibilities. The pictures did not give back how dirty was the room (especially the carpet and the beds) and the bathroom. Also the Top of the toilet seat was missing.

Have used hotel on quite a few occasions, always welcoming, clean basic rooms at a great price. Room we stayed in this time was small bit everything we needed. Downside was guests above us had loose floorboards so heard every step and pigeons right outside our window making an awful noise constantly!

Overall a good stay thanks to the staff

Great value for money, great choice for a budget holiday

Clean

Jeg hadde bodd på dette hotellet tidligere og likte at det var i nærheten av undergrunnen og i ei gate som føltes trygg. Jeg var derfor veldig skuffet da jeg etter innsjekking ble informert om at jeg skulle bo på et søsterhotell, som var lenger unna undergrunnen og i et område som ikke føltes like trygt på kveldstid.

Clean and daily maid service.

Staff are nice, room cleaning everyday. Only things don’t like is using package of shampoo and soap for shower. The room at the day time is so hot when we stayed, we need open the back door to let the air circulate until sunset.

I didn’t stay at this hotel as when I arrived they told me that the room was under maintenance and sent me to another hotel down the road. The room was okay, however it was outdated and needed some proper tlc. People were also going up and down the hall knocking on random doors at 12am making me extremely anxious. Breakfast was diabolical, with two hard boiled eggs, some fruit, some cheese, a hard croissant and a yogurt. Hardly the full English breakfast shown on the hotels website. The beds were uncomfortable and the double was just two single beds pushed together and held together by a sheet. The shower was okay but I kept being squirted in the eye while showering as the head wasn’t screwed on properly. It was also a bit concerning that the reception wasn’t even in the same building as my hotel room it was across the street.

Wish I saw earlier that there was no air con. The two fans helped, but the single tiny window in the bathroom was not enough to allow fresh air in. Also, why was I sent to another building? The only explanation I got was “maintenance issues” which is what you say when you have no idea or can’t be bothered to give an answer.

We had booked three rooms, only two of which came up to the expected standard, the third room was most disappointing to us, no kettle, no tv remote control, only one towel which had to be used to mop up the water in the wet room in order to use the bathroom facilities. We would like a refund for the room booking.

We were staying out overnight after seeing a concert and this got the job done nicely. Basic accommodation reasonably priced, in a handy location for London arena. I would advise customers bring their own pillows if this is an option though

On check in was sent to a different hotel although close, not where we had booked. Also a completely different hotel to the one our friends were staying in! Again not the Brittania as booked. 2nd hotel wanted to charge again £100 security deposit which is refundable and also said we needed to pay extra for breakfast which according to my booking confirmation is included!!! Bit of a poor show overall

We were lucky to book a bigger room. Bathroom was rather small. We were on the top floor so it's rather risky when we hado to lift heavy luggage to the room. The location of the property is quite a walking distance from the train station.

Serious Warning: Avoid This Property! This hotel appears to operate a deceptive scheme. Upon arrival, they demanded an additional significant sum for potential damages, which was not disclosed upfront. After payment, they claimed no rooms were available due to maintenance issues and refused a refund. This forced me to accept alternative accommodation, despite the hotel showing vacant rooms on Expedia. Crucially, they marked me as "checked in," preventing me from canceling the booking. My assigned "room" was not in the hotel itself, but in a shared house at a different address, a significant downgrade from what was booked, and at an inflated price due to their added charge. This establishment engages in highly questionable practices. I urge Expedia to investigate how such operations are permitted on their platform.

So disappointed. Went to hotel and he changed me for security £100 after payments everything he told me go to another hotel which is in 5 minute by car and we will give u room there .then i went to another place and that was kids nursery and 50 plus baby stroller was there in hall m then i went to my room and i didn't sleep at all bcz there were kids with parents and all day crying playing in front of my room.. i had extremely bad experience. I just wasted my money. Better not to book room ever in this hotel they will send u to another's places to stay there