Only stayed one night, standard room not sure what to expect. However, no water bottle given was a shock as that seems to be a basic supply from all hotels. The room shape was awkward, slanted ceiling meant bumping your head over your bed is very possible especially for older people or those who can be clumsy! The heater made some strange noise occasionally and can certainly affect those who are sensitive to noise or light sleeper. Didn’t use any of the facilities so cannot comment. We arrived early but wasn’t allowed to check in until 3pm! Breakfast was ok, had to wait for resupply of food as ran out quickly.. minimum choice options.

Nice venue with comfortable surroundings. Bar and dining areas are nice and welcoming. Bedrooms are good value, a bit dated but again comfortable and would recommend

The hotel has been photographed well, but in reality the hotel has become a bit dated and worn around the edges. The jacuzzi was not working and the pool temperature was cold. Tiles missing in the steam room, and left broken on the floor. The ladies pool changing room showered were dirty with numerous large chunks of grit on the floor. I alerted the staff and though they apologised did not appear to leap into action to rectify the issue. The room I stayed in was missing any bathroom door hooks so my towel got soaked when the water leaked from the shower tray, onto a floor which has clearly been damaged from previous leaks with cracked grout. Bathroom also had dirty and mildly rusty towel radiator. Mattress was acceptable but had seen better days as the did the base of the bed which just looked battered. Food was acceptable but overpriced given the quality. The staff were polite and courteous and the views lovely, but overall I wouldn’t recommend to others.

Food is shocking, hotel feels very tired, feel sorry for the staff. But in a beautiful setting.

If you have any special requests dont rely on third party bookings to pass on those requests contact hotel directly. I requested twin room but was given king size bed instead.

This is the harshest review i have left, and there were pockets of great customer service from the reception team, bar staff were nice. We had an issue with scalding water, reported and emailed in and have had no response a week later. Serious matter. Nice pool, heat treatments etc.

The pool and breakfast was good. The dinner was ok except the lack of menu options on the more popular items

I was gluten and dairy free. The buffet was labelled up with allergies on it. Had to ask for gf bread and df milk as was not available out. The spa was fully booked , so didn't have one. Pool was usy most of the time not matter what time you went. The hot tub had way too much chlorine in it and stung the eyes. Restaurant and spa staff were very good. Front desk was hit and miss. The room was decent , the only problem was there was two alcoves that were slanted, one above the bed which I kept hitting my head on. I'm 5ft 1 and the other was over the desk where the TV was and tea / coffee facilities which my husband kept hitting he's 5ft 8. Also trays from room services were left in the corridor for hours. Don't know if they were short staffed.

Swimming pool was lovely, jacuzzi wasn't working though. Clean room, fresh towels everyday. Wifi was a bit hit and miss 😳

Some spa facilities were out of order

Lovely stay

Staff were friendly, room was clean and the pool was lovely and warm!

Room was lovely, a lot bigger than expected. I only slept there, I didn’t eat or use the facilities so couldn’t comment on that side.

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The room was tiny, with no heating in the bathroom (there was a heated towel rail but the electricity had been cut off to it), and when we arrived, we had to ask for more towels and hangers as there was only one hand towel and one shower towel and three hangers. We couldn’t book any spa treatments because there weee no staff.

Great size family room. Staff were very helpful and the swimming pool area is fantastic.

Good value for the price

Hotel itself was grubby, the bathroom dirty, kettle mouldy, the chicken was pink and undercooked, ridiculously expensive for what it was, it was dated and just generally not worth it.

I bookeda larger room thinking it would be more comfortable alas, it wasnt... simply 2 single beds pushed together.. may have well as slept in a single bed..