フロントのスタッフは親切ですが、朝食担当の男性スタッフがコーヒーやチーズとハムのプレートを出し忘れたりしました。レストランから見える城壁都市の景色は最高です。エレベーターはなく、スーツケースを持って2階の部屋まで上がるのは60代の私たちには辛かったです。

シテからすぐのホテルなので観光にとても便利です。 チェックインの際に系列のHôtel du Châteauのフロントで行う必要があります。 看板犬がとてもかわいかったです。

カルカッソンヌの城はとても近く夜の場内を散策するのにも便利だった。 ホテルは名前の違うホテルが共通したフロントを持っているのでチェックインの仕方に戸惑った。 部屋は広くないが、各部屋の外にテラスのような広めの場所があって夏はそこでくつろげそうであった。

petit déjeuner exquis Tapas la veille excellent aussi Chambre confortable mais assez petite.

Super petit dejeuner, localisation au top au pied de la cité

hôtel très bien situé. Très propre.Petit déjeuner copieux. Manque endroits pour poser bagages et ranger affaires. Dû réclamer cintres car un seul présent pour chambre de 3 personnes.

Die Lage der Unterkunft ist super und das Personal ist freundlich. Etwas enttäuscht waren wir von der E-Ladeinfrastruktur, der Einrichtung des Badezimmers in unserem Doppelzimmer sowie dem Wellness-Angebot.

The hotel is a lovely setting and the main hotel appears to be excellent, resident cat that was the highlight of the stay and lovely dog, grounds are beautiful and lovely coffee. I would stay again with amendments; A few things holding the hotel back- rooms in a building a room over, clearly from hotels success but need work. No kettle/coffee or cups, but instead singular can of fancy water which was not replenished. Spa was a surcharge in 30 min blocks and not advertised as such and pool was closed but not advertised. It's not suitable for elder guests, as no lift and one elderly person in our ground fell down the stairs which are dark and not easy to see.

We had a lovely stay. The room is very efficient. The staff was the highlight as they were very helpful with holding our luggage when we arrived early and provided recommendations for restaurants.

Habitación limpia. Personal amable.

tout s'est bien passé, merci à vous

Absolutely a dream location to access the medieval city. Literally steps from the Narbonne gate. Our room was spacious and comfortable, but our door lock was broken so locking the room was impossible. Luckily, the room had a second hidden door behind the floor to ceiling blood red curtains, so we could safely lock our stuff up while we explored. After a full day of exploring the medieval city, we came back to the room late at night to no heat or hot water - which was a super big let down. The staff did work to get it turned back on, and we had hot water by midnight, but were freezing. The restaurant was not open during our stay, so I can't speak to that. We didn't have time to find/use the pool. hot tub or spa. Wish we had more than one night to really enjoy the hotel's amenities. We loved the town and would recommend staying here.

Gem of a hotel, superb location, very helpful friendly staff. Attractive outdoor spaces. Rooms are compact but well designed. If I was staying longer than a few days would appreciate a kettle in the room. Otherwise couldn’t fault our stay

En face de la Cité - endroit magnifique

We just stayed one night and it was in a great location. It was right across from the medieval fortress. My room was very nice and clean. I had some trouble with the heat and patio door, but the receptionist attended to the matter immediately and solved the issue. We enjoyed the lounge area to meet with family and enjoyed cocktails and a snack. There didn’t seem like too many guests were in the hotel as we had the lounge to ourselves which was nice and almost private. Breakfast was plentiful with a good selection for each of us all served at our table. The only disappointment was that my boiled egg was not cooked to my liking. I had asked for it to be well done and it was cooked soft. Other than that, everything was good. We didn’t use the facilities other than the lounge as we were only there for the night. It was a very pleasant experience to spend reuniting with family and would recommend this hotel if you want to see the medieval town. Great location!

Tout etait parfait - mervi. Vivement que nous revenions chez vous. Cordialement Regine et Christian Perales

Chambre confortable

Bon séjour en couple Emplacement idéal Service de qualité

Tout etait parfait, la preuve nous revenons en decembre pour notre anniversaire de mariage. Merci infiniment. A bientôt

Calme, service qualitatif avec le sourir. Est i'clus que le jaccuzy et la piscine. Parking payant 15 euros