The staff checking us in was not very friendly, especially when asked questions. The bathroom, especially bathtub was not very clean. The room itself was fairly clean.

Renovations are being made, so didn’t give higher rating but it was a nice experience.

For me paying 167.00 the door were horrible. The entrance door was hard to closed. The bathroom door was the same way. I have a bad wrist so it was extra hard for me. Also who wants to use the restroom witj the door open. Smh I need half of my money back.

Wish I could attach a video of the bath tub which I shamefully admit I refused to shower in. I understand the property is under renovation however to actually pay money to stay somewhere and this is the condition is absurd. Traveled from ATL to bring my 85 year old blind father to see family he hasn’t seen in 25 years. We will definitely not be staying in this location again anytime soon.

The hotel is being renovated right now, so the hallways and facilities are a little messy, but the rooms are still nice and clean

Overall it was good. Only downfall was you couldn’t close the bathroom door all the way unless you wanted to get locked inside… also there was half a pizza in the fridge that had obviously been there a while

The stay was good. Hotel is in need of renovations. No breakfast due to the truck didn’t run. Friendly staff.

Very clean and nice staff.

Our room smelled like cigarettes and with asthma instead of sleeping spent the whole night wheezing and using inhaler. Was told they were completely booked out and arrived at 10 pm didn’t leave much of an option but to suffer through the night.

My room smells like a dog. Curtains are torn Sheet has rip on side of bed

This is the second year in a row that we stopped here on our way to the beach and both times were in July, and both times the pool was closed. It looked perfectly fine, but they had excuses as to why the pool was closed. Needless to say, the kids were very disappointed after being in the car all day. We will not stay there again.

Would go back

The room was not very well cleaned there was used soap in the shower, air conditioner stop working in the middle of the night, TV remote also didn’t work, ice machine did not work, bed sheets had holes in them, and the keys didn’t work half the time.

Pool was open but water was cloudy and needed to be cleaned out

The beds were unmade and had dirty sheets on them. Old clothes in the closet. The floor was filthy, stuck to your feet when you walked on it. No shower curtain. It was late so we got another room, it to had a dirty floor.

When we arrived they had overbooked our room that we had reservations for.Only thing left was room with king bed and they’re were 3 of us so we had to take it and then we got blankets and pillows for person that was going to sleep on floor.Bad night for them and the king bed was not that good either.Hallway carpets were disgustingly dirty and so was the room carpet.Pillows were extremely uncomfortable.So we won’t be staying with you anymore. Edna Walters

Excellent staff! Very friendly, the cook, the maid and the staff cleaning the elevators. The place was pet friendly and very clean! I’d stayed here again.

was given the wrong room, reserved a King size bed, was given 2 queen, Fell in bathtub was slick on bottom of tub.Hurt shoulder Breakfast was good.

breakfast was gross, room was not ready by 3 pm.

The room wasnt too bad but when we came down for breakfast i witnessedba cockaroach crawling on the wall behind the coffee pot & then a baby one right by the open food. DISGUSTING! WILL NEVER STAY THERE AGAIN, EVEN IF IS IS THE ONLY HOTEL IN OZARK. ID MUCH RATHER TRAVEL THEN HAVE TO STAY THERE AGAIN.