アリが大量発生してたが代わりの部屋ないとのことで殺虫剤撒いてました。

Él desayuno muy bien

Pésima limpieza. El baño está en muy mal estado. La habitación es con dodo y el hotel es muy bonito, pero requiere mantenimiento

Overall great stay!

Nice amenities

Nice room and very nice restaurant. Indoor and outdoor pools are always nice as long as they are heated. Helpful front desk staff. Toilet needed to be tightened to the floor and the wax seal replaced.

Staff was very helpful, I am disabled and they helped a lot , Better than the high rises in Santiago. At modest price . In the center of wine country. Rooms were a bit more traditional. Food and breakfast good .

Basic hotel. The property is nice, but is lacking lots of maintenance. I'd just recommend it for a short stay and only if no other option is available. Stuff generally slow at the restaurant despite low occupation.

Mal estado

La hospitalidad del personal fue impecable.

A problem with a lot of Chilean hotels. Lots of small things. Only 1 hand towel for 2people. No heat in rooms with pretty cool night temperatures. No hot water one moment. I had specifically booked a king bed. We got a full suite with just a king bed One of the wait staff added 25% to our dinner bill. When it was brought to our attention, she said she had made a mistake and that it had been very busy. There were two customers in the restaurant when she said”It was “very busy”. The resort seems generally disorganized.

Wow. Surprise stop for us, and it was amazing

Hotel simples, mas acolhedor. Cafe da manhã bom, com variedades. Quarto grande, banheiro bom.

The place seems to be amazing, all related to wine and grapes including the beautiful gate which was beautiful but once you get inside you notice everything is kinda old including the tv in the room. Room was very confortable and the lady in front although a little lost with our last minute reservation (wanted to charge again but said it was ok after seeing the receipt online) was very friendly giving us supplies in the room. Breakfast was very poor.

Good hotel, very nice surroundings and peaceful. The hotel has a good heated pool indoors, and sauna, just the jacuzzi need be fix the jets for it too work better. There is a restaurant on site that has many food options, and a good breakfast in the morning. Waiters and servers very professional and friendly. The hotel is within close proximity to many wineries you can tour, as well the hotel offers masseuse very good and professional services, the staff are friendly really helpful and very accommodating to any requests during our stay. I recommend this hotel to anyone looking to visit these areas of the Casablanca winery.

Es muy viejo y sin mantenimiento. La pileta no es climatizada ( o no como debería) y el sauna no levanta temperatura. El restaurante es muy malo y caro.

Muy lindo el lugar, tuvimos un par de inconvenientes pero el personal se encargó de la mejor manera, actualizaría un poco las habitaciones refiriéndome a la decoración

It was amazing , super well decorated , very accommodating staff

Alto custo benefício! A suíte dizia bebidas no frigobar incluso, só tinha água e uma espumante brut p. Não tinha roupão de banho como dizia no anúncio! Hotel muito antigo e precisando de manutenção, limpeza deixa a desejar! A piscina interna é fria, em uma região fria poderia ser aquecida, o que salvou foi a jacuzzi, porém o ambiente bem sujo! Os funcionários são simpáticos! Resumindo não vale o preço que cobram! Ahhh café da manhã muito simples e sem nenhuma estrutura na volta do hotel!

Super