Other reviews capture only highs of this property: great location, clean nice beds. Otherwise, very disappointing. Staff were polite but inhospitable — simple requests like a bandaid and an additional bathrobe (there was one in our room the first night, and then none after housekeeping finally came the next day) were dismissed/ignored. Scolded for taking wrong coffee at breakfast (one was apparently « for an event » despite being set up in the breakfast area), unable to carry breakfast back to my room (never encountered a spatial restriction on where I could eat), lamp in room was broken and another had some sort of mold in it, cracks in wall, door to toilet was poorly installed so it dragged on floor and was difficult to open/close, mildewy substance in sink, thin and tatty towels, broken cardio equipment in fitness room… this hotel has a lovely aesthetic, but its appeal is superficial at best. After 3 weeks in Peru at multiple stellar locations, this hotel was a low point. If you need a quick night at a sterile, poorly maintained spot that’s centrally located in San Isidro, this works fine. But if you want a happy experience with amiable staff, actual amenities, genuine Peruvian cuisine, and nods to the beautiful culture of Lima, I suggest looking elsewhere in Miraflores or Barranco.
