La atención es excepcional reservamos por dos noches y decidimos quedarnos una más, la tranquilidad que ofrece es muy buena junto con la atención. El único plus que deberían tener una TV más grande para darle 5 estrellas

Hôtel historique très joliment décoré avec beaucoup de goût. Très bien situé. Personnel très aimable et efficace. 2 remarques: 1) il faudrait dire aux clients qui viennent en voiture d’aller directement au parking de l’hôtel avec lequel l’établissement a un accord puisqu’il se situe en zone piétonne donc inaccessible en voiture. 2) on a frôlé la catastrophe! L’évacuation de la douche était très mauvaise. Le temps que je m’en rende compte la salle de bain était inondée et la chambre commençait à être inondée aussi. Je n’ai eu le temps que de sortir de la douche plein de savon et de shampooing pour « sauver » mes sacs qui étaient parterre. Une grosse déconvenue qui malheureusement assombrit le bilan de notre séjour.

Todo excelente

Une hacienda incroyable avec un service de grande qualité. Le personnel est attentif et prévenant. Idéalement situé pour tout faire à pied, dans le quartier historique. Une adresse à ne pas manquer.

La habitación muy amplia y fresca. Los muebles antiguos, muy bonitos y muy bien conservados. Los desayunos extraordinarios y el servicio del personal de hotel muy amable en todo momento.

The hotel is lovely. The staff is amazing. We were there during Hanal Pichan and were struggling to find parking. One of the hotel staff went with my husband to direct him to the parking lot. The wait staff was friendly and attentive. The room was lovely. All in all, a great experience.

Excelente servicio y limpieza

The building is distinctive, right in the pedestrianized city center, with parking a bit far away. The rooms are fairly clean, but maintenance has been somewhat neglected. The breakfast needs a complete overhaul. Almost nonexistent, and for a hotel of this class, it is unacceptable.

solo falta estacionamiento

Excelente, trato muy atento y cordial, hermosas instalaciones y el desayuno delicioso.

Posizione perfetta e stanza grande

Perfect location. Super friendly and helpful staff. Gorgeous room: spacious, clean, beutifully decorated. Interior of hotel like from a dream. Elegant, classy and great decoration. Cute private pool area

Excelente servicio instalaciones muy bonitas y limpias

Est

Loved everything

Great location on pedestrian street with many restaurants. Superb restaurant on premises. Friendly staff. Walkable to everything in historic center. Clean room in historic building

I don't think we could have had a more wonderful stay. The staff, food, room, and facilities are all incredible. Everyone was so lovely, and we just can't wait to come back.

Gracias por su atención tan personalizada un gusto queduafrutamos

We stayed at Casa Don Gustavo for the first time based on reviews and seeing it on You.Tube in a video about Campache. It is extremely convenient for touring around Campeche. The staff was outstanding from welcoming us, checking us in and showing us to our room. The servers for breakfast were also outstanding. Our room was very nice, comfortable and large. The bed was comfortable and the linens good. We had the necessary amenties for the bathroom which were good quality. I did suggest in a survey when checking out that the shower head needed some adjustment. Parking for the hotel is a bit of a walk but was not a problem. Calle 59, the Sea Gate and the Land Gate are all easy walks. The hotel is on Calle 59 where all of the local restaurants are located. I would recommend Casa Don Gustavo to those visiting Campeche.

Second time we stayed there. Exceptional staff. There is a lot we can learn from Mexican hospitality. Looking forward to our next visit