My family and I had a terrible experience. Bathroom and room are not properly maintained. There is mold in the bathroom and there were used towels in the closet and bathroom, we also found ants in the bathroom and toothpaste stains on the sink at check-in. The sink and tub did not drain, the water just collected. The cleaners leave at 1 pm, so any request after that gets dismissed until the day after. Our maintenance request did not get addressed until day 3 as we were about to check out. I am not sure if it did get resolved. We were very uncomfortable during our stay and I cannot recommend this place. Only good thing is the location.
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Ricardo
家族旅行
4.0
/10
14週間前にレビューしました
Expedia Group verified review
I don't understand how Expedia lists this hotel as "recommended." The A/C didn't work, the sink was clogged, the pillows were flat and unsupported, the TV only had local channels with poor reception, and the breakfast consisted of cookies, bread, and cereal. A disgrace to Expedia.
Patrick
パートナーと 一緒に
2.0
/10
14週間前にレビューしました
Expedia Group verified review
We had a sewer gas smell in the bathroom. The walls had scuff marks all over them and the bed was broken. The location is nice but the condition of the hotel is not worthy of its review status.
Leslie
パートナーと 一緒に
8.0
/10
15週間前にレビューしました
Hotels.com verified review
Front end staff very friendly and helpful. Location is excellent.
Room cleaning was lacking. Bathroom was not attended to during the 5 day stay.
Lars Ole
6.0
/10
15週間前にレビューしました
Hotels.com verified review
Reholdet var ikke-eksisterende, kun skifting av sengetøy og nye håndduker. Ikke etterfylling av toalettpapir eller dusjsåpe. Rommet og badet/toalettet ble ikke rengjort i løpet av de fire dagene vi var der
J MANUEL
友人&家族 家族旅行
4.0
/10
15週間前にレビューしました
Hotels.com verified review
Hotel en malas condiciones, no es lo que esperas. No lo reserven
Francesco
家族旅行
2.0
/10
20週間前にレビューしました
Expedia Group verified review
Hotel con solo personale rumeno.
1) TV nella stanza guasta
2) doccia con porta difettosa, doccino rotto e sistemato con pezzo di spago!
3) non hanno cambiato gli asciugamani se non dietro espressa richiesta
4) Colazione: cameriere rumeno che prende il cornetto con le mani e impossibilità di avere qualcosa di diverso(neanche pagano eventuali supplementi)
Sconsigliato vivamente
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mariana
友人と 一緒に
8.0
/10
22週間前にレビューしました
Expedia Group verified review
Well located
Kristie
ビジネス&レジャー 友人と 一緒に
6.0
/10
32週間前にレビューしました
Expedia Group verified review
I feel as if we should have received a refund for at least one night. Out of the four night stay, the power went out for an hour the second night, and we had no hot water for the rest of the stay. Offering a return for the portion of the trip that we could not shower would display a huge amount of trust to future clients.
I will say that the staff was very kind and helpful, but the owner needs to revisit this scenario and do what is right.
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Claudio
パートナーと 一緒に
4.0
/10
33週間前にレビューしました
Hotels.com verified review
Il riscaldamento per tre giorni non è andato (mi hanno fornito due termi elettrici ad aria per sopperire ma che rumore ),
Lenzuola e copriletto sporchi e macchiati, e quelli che mi hanno sotituito erano nelle medesime condizioni
Mi sono state raccontante un mucchio di scuse, prendendomi in giro.
Non è all'altezza delle stelle
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YARA
友人&家族 家族旅行
10.0
/10
40週間前にレビューしました
Hotels.com verified review
Não tinha variedades
Anja
レジャー 友人と 一緒に
4.0
/10
46週間前にレビューしました
Expedia Group verified review
Das Hotel hat eine gute Lage.
Das 1. Zimmer was wir bekommen habe, hatte Fenster ab einer Höhe von ca. 2,50 m - also mit raus gucken war da nicht. Am 2. Tag hatten wir ein anderes Zimmer bekommen. Es war OK - aber sauber war es (wie das 1. Zimmer auch) NICHT!
Bettdecken gab es (wie in Italien üblich) nicht - nur ein Betttuch. Frühstück ist auch eher dürftig (mit Plastik-Besteck und Pappteller). Die Mitarbeiter sind nett.
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Verified traveler
パートナーと 一緒に
6.0
/10
51週間前にレビューしました
Hotels.com verified review
Great location! Just walking distance to St Peter Basilica and easy access to the ACAT public transit system. The rooms maintenance was poor. Our room fridge was not working and the shower drain was clogged. Every time we showered we had to do it in segments of turning on and off the shower to avoid water overflowing into the bathroom floor!
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Geraldine
4.0
/10
52週間前にレビューしました
Expedia Group verified review
Bed not comfortable dust visible on the side table. Washroom is not cleaned every day. Water in the shower does not drain properly. You have to turn off the faucet to give time for the water to drain. Breakfast is disappointing. But thank you anyways.
Pablo
友人&家族 家族旅行
2.0
/10
56週間前にレビューしました
Hotels.com verified review
Very dirty hotel wouldn’t recommend to my worst enemy, booked for 2 day left after 1 day.
Jennifer
レジャー
10.0
/10
59週間前にレビューしました
Expedia Group verified review
Quiet yet close to sights and great eats
Zukhra
レジャー 家族旅行
2.0
/10
60週間前にレビューしました
Expedia Group verified review
For a 5 night reservation, they only cleaned the room once, changed the towels and took out the trash. If I hadn't asked them to clean, we would never have entered the room. Good hotels clean every day without a reminder.
Sulayman Cabral
レジャー パートナーと 一緒に
10.0
/10
60週間前にレビューしました
Expedia Group verified review
Great location , 2 minutes to Ottavianio metro station, 5 minutes to St.Peters basilica. Lots of places around to have a meal or drink.