総合評価とレビュー The Llawnroc

A beautiful place to stay. Staff was super helpful and friendly.

Enjoyable 2 night stay for my birthday. Fantastic restaurant and great staff.

The profile photo (overlooking beach with nice garden) is misleading as it is not the hotel that we booked. This led to us being disappointed upon arrival and basically for most of our stay. The Hotel is more oriented around it’s restaurant which has an expensive one price for all main meals and a very expensive cooked breakfast or more affordable very limited continental breakfast. We had to try really hard to enjoy our stay which we did as the surrounding area is beautiful. The staff at the hotel and restaurant did their best within a thinly manned hotel and room service which was very hit and miss. We really wanted to have a more comfortable hotel to have our one holiday of the year in and at the prices charged this hotel needs to do much better.

Good location. Well-appointed. Could be lovely. But staffing levels very low and we found they were mostly absent - this was of concern when we had a problem with a key, and we consider it could have become a safety issue. When we could get hold of them, staff were pleasant but relatively ineffectual. Cleaning was minimal - you shouldn't have to complain to have a bed made and bathroom cleaned properly - and we didn't request cleaning every day. It was noticeable that the large expanses of glass were not being cleaned. Wifi didn't work for us, no matter what we tried - but it worked elsewhere in the village. Everything seemed to run off a computer system which didn't function properly or had poor connection. No working aircon and windows in the room only opened a fraction. It was stifling. A very noisy mobile aircon unit was eventually put in the room on an extension lead. Musak on all day until 11.00pm, audible in the room. Musak until 9.00pm on the terrace very audible in the room. No privacy in rooms overlooking the terrace without closing the curtains. All the potentially great features of this hotel were eclipsed by a lack of staff and care - these things cannot be replaced by a computer programme and a remote mobile contact number. We were disappointed.

Amazing stay

We did not stay at the hotel due to having both caught Covid. We asked the hotel with plenty of notice to either refund our booking because we were to unwell to travel, or to hold our finances so we could rebook when free of Covid. They absolutey refused us either option. So we paid out for two days stay but did not go there. This is why we give such a low star rating. I would now not recommend anyone use this hotel. Such old fashioned way of doing business in a modern era.

We stayed a couple of nights this week - pre-check-in service from Maria was amazing - really helpful messaging service - slightly frustrated however that hotels.com did not include the hidden additional cost of the extra bed for our daughter and dog this was added later and had to pay on check in! Room was lovely very spacious, quiet and great view (room 11) our main issue and reason for 3 stars for service was the breakfast - very expensive £18 for what we got - all very over-cooked full English and the coffee was the worst we have had! Such a shame as such a dog-friendly hotel and loved the fact that we could take her with us in all parts of the hotel! Loved Gorran Haven Overall very happy but the breakfast needs to be improved for that price!

Location is good but feel its a little run down and need of refurb Shower wasnt very good didnt work properly also lighting not working as it should and carpet needed good vacum Didnt really feel the dining area and bar were part of hotel and therefore didnt really mix with anyone Also not one member of staff spoke to us during the stay apart from rececptionist Could be a good hotel though Feel the owners are missing a trick here

keine

Wonderful hotel in a very quite surrounding, very friendly staff and good rooms.

My husband and I had a lovely night away at the Llawnroc for my birthday treat. Hotel is clean, room was lovely, food was unreal and the staff are amazing, special mention to bar staff Ant and Lola as they were especially lovely. Would love to stay again.

Sadly this hotel doesn’t reach its potential. It is totally soulless and had no character or charm. Staff were friendly but never around. Dogs were allowed in the dining room at all times and on the terrace furniture. Continental breakfast was sparce to say the least and lacking imagination. Very disappointing as it’s not a cheap place to stay. Approach from the hotel carpark needs considerable attention to the window dressings and cleanliness of large window. Not what I had hoped for

Comfortable stay. Great views.

The hotel is luxurious and cozy environment. The location makes it perfect holiday destination. The staff are not only friendly but ready to help you on everything. Can’t complain:)

Amazing Staff. Fantastic food, nice a quiet

Beautiful hotel in lovely setting. Friendly staff and lovely food. The only reason that I’ve given 4 stars as opposed to 5 was that my stay was affected by a hiccup that the hotel experienced, but this was dealt with quickly and professionally. Would definitely recommend a stay in this beautiful coastal setting.

A few days away for a special birthday and it was indeed special. Really well appointed room with balcony (morning suntrap) and sea view. Very friendly and helpful staff with special mention to Jo and Lisa who went out of their way to help us. Excellent breakfast. Only one disappointment was that the restaurant was closed. However would thoroughly recommend staying at this hotel and visiting the small village of Gorran Haven which has an amazing community spirit with volunteers running a local bus service or manning the fabulous coastal path cafe.

Great hotel and location for a short holiday break.

Beautiful hotel the new Management not so good needs a lot of sorting out. The staff are lovely but the owner has some odd ideas. Food and menu poor same menu every day.

pretentious and overpriced. Food was microwaved chilli with rock hard rice. Details were sent in advance but had to provide again at check in. 1 person attending bar, serving in restaurant and doing reception. for the price per night charge this was very poor.