部屋が綺麗で、アメニティも充実していました！受付けも丁寧で、朝食も良かったです。

We lost our baggage at Zurich Airport and started traveling in disappointment. But when we came to Zermatt's Aristella Hotle, we were very healed. Best of all, the nice guy who was the host of the hotel was very kind, honest and made the best effort to recover lost luggage. The other host families at the hotel were also helpful and friendly. In addition, there were many kinds of breakfast and all were very delicious. The hotel was located between the train station and the gondola station, and it was very convenient to go anywhere. I am very happy to see the Matterhorn, which was my wish. The three days we spent in Zermatt became an unforgettable memory for us.

よかったです。

駅からの送迎バスを頼むのにこちらから公衆電話をつかってかけなければならない。予め確認メールをくれるべきだがそこまでの親切さはない。部屋はいたって普通。アメニティはない。フロントのお姉さんに確認したスイス料理レストランに行ってみたが、お目当てのゲシュネッツェルテスがなくてガッカリ。立地はまずまずでwifiは良好。可もなく不可もなくという感じ。

ヨーロッパの個人旅行中一泊だけですが、こちらのホテルに滞在しました。ロケーションはツェルマットの駅から徒歩6〜７分のところのメインストリートからちょっと入った所にあり、歩いてすぐのところにマッターホルンビューの有名スポットもあり、静かで良い場所でした。建物は新築間もないようで、綺麗で機能的にできており広さも十分な広さでありました。トリプルルームでの宿泊でしたが、ツインベット２台のメインベットと家具で上手く仕切られたところに３台目のベットが配置されていたり、洗面台も２台あるなど快適に過ごせました。スタッフの方はとてもフレンドリーで、スイス料理のお勧めレストランもとても良い所を紹介していただきましたし、観光のアドバスも良かったです。

期待どおりの清潔できれいなお宿でした。スタッフもよし。レストランも美味しかったです。

The hotel is conveniently located in Zermatt with short walking distance to everything. The staff was very friendly and room was spacious. The restaurant at the hotel was amazing for dinner.

One of my favorite hotels we stayed in while visiting Switzerland. Comfortable, beautiful, and service is top notch.

The staff service is horrible. If you pay city tax by card, they will charge you 50% more. The staff is not friendly at all, super mean. You will not have any greeting at breakfast, but will ask you very impolitely to leave your luggage outside of breakfast area. I would not recommend this place if you value customer experience.

The hotel and staff were excellent. There is construction in the area and work started at 6:30 am. Otherwise, my stay was wonderful, breakfast was delicious the room looked freshly renovated and very clean.

Very helpful stuff. Great views of the Matterhorn quieter location compared to hotels on the main street where the shops and restaurants are. Room was very clean and spacious for a family four!

Wonderful stay! The staff were warm and welcoming, the room was clean and comfortable, the breakfast was great and the location was perfect. Highly recommend this hotel!

We just finished staying for 3 days at the Aristella in Zermatt and really enjoyed staying there. The staff is very friendly and the room was spotless. The Aristella is close to the train station, main shopping area, and attractions like the Glacier Paradise cable car and the cog railway. The breakfast (and the staff at breakfast) are great as well!

Gave us some chocolate at the end of our stay!

Family run hotel with minimum number of rooms. All staff were extremely helpful and friendly. The restaurant food and service was exceptional.

Sehr freundliches Personal und wirklich sehr sehr Sauber !

Beautiful hotel. Get the room with a balcony: you can see the stars and mountains at night. Magical.

Friendly staff and reasonable price

The location and views from the property was amazing. The restaurant is fabulous. The staffs are very friendly and helpful.

Extraordinario! El cuarto espacioso, cómodo y todo el personal muy amable.