総合評価とレビュー Hostel Casaltura

とても快適に過ごせました。南米のホステルとしてはハイレベルだと思います。スタッフはみんな流暢な英語を話します。特に坊主頭のおっちゃんはパッと見、怖いけど超親切です。語尾に「～だ、メーン（man）」を付けるのが特徴で、観光について色んなアドバイスをしてくれました。チェックアウト後に荷物を預けていたのですが、それを取りに行った際に「今から日本まで30時間のフライトだからシャワー借りていい？」と尋ねたら「もちろんだメーン」と快くOKしてくれました。

立地もよく、快適に過ごせました。しかし、態度の悪いスタッフが一人おり少し不快な気持ちになりました。チェックイン時に署名をしましたが、翌日再度署名してくれ、部屋はどこだ、いつチェックインした？等、まるで不審者を見るかのような態度をされました。結果的にちゃんと署名していたことが発覚したのですが、笑ってごまかされました。謝罪もなく、確認もせずにこのような態度はありえません。スタッフとしての意識が低いと言わざるを得ません。 その他は、何もありません。

20代女性です。 チェックインの際、男性との相部屋or1人を尋ねられました。 １人を希望し、結果４人部屋を1人で使わせていただきました。 部屋は２段ベッドが２段の簡素なものですが、 かなり広く、また清潔感もあります。 バスタオルが一人１枚貸与されます。 ３日以内だとタオル交換はありませんが、希望すればできるみたいです。 建物全体にアンティーク感があり、ちょっとした探検気分です。 対応していただいたフロントの方も愛想がよく、 出かける際には必要なものはないかと尋ねてくれ、地図をくれました。 帰りも部屋番号を覚えていてくれて、すぐ鍵を出してくれたのが気持ちよかったです。 朝食はシリアル数種類・食パン・ケーキ、ハム・チーズ、飲み物といった簡単なもので、 毎日同じようです。

Hice la reserva en Expedia llegó al lugar por un comunicador me dice que ya no funciona como hostal y pague por gustó información fraudulenta

Nice old style flair in house from about 1900. Very close to the city center. Nice places to sit down, like a roof terrase and another living room.

Très bien placé, personnel amical, bon rapport qualité/prix

My three friends and I stayed in Hostel Casaltura's bunkbed room for four, which was nice and clean. We enjoyed our room immensely, however, the room could have used another power outlet. When we arrived at the hostel, we were buzzed in and showed to our room. There is a very big and wind-y staircase, which can be a hike to walk up. It would have been nice if the staff would have been more friendly and offered to carry our bags after a very long 15+ hour journey. The staff was rather cold and unwelcoming. These minor inconveniences were incomparable, though, to the prevalence of cats and cat hair throughout the property. The sofas, tables, and floors were not clean and filled with cat hair. What's more, we saw the cats not only lick all the ceramic mugs, but also lick the spouts of the watercooler. Unbeknownst to us we drank contaminated cat water! As someone who is incredibly allergic to cats, I had no idea the property had cats or that I'd be ill the entirety of my stay. Management needs to be up front with guests about pets before guests book.

Muy buena ubicación, la azotea espectacular, lugar privilegiado para tomar un té y ver la ciudad....

Brilliant staff. Super location (if you don’t mind traffic noise). Great breakfast.

Personal amable, lugar cómodo y tranquilo, con desayuno incluido!

the location is convenient. walkable distance to plaza de armas and the other museums. be careful at night time. there are even two cats around to make you feel home. very cozy commom room and dining place. kitchen is spacious.

This place is great! Great location to Cerro San Cristobal, Belle Vista, local markets and museums. The staff are friendly, professional, and so helpful. They go above and beyond to help you with your needs. Have stayed here a couple times now and is my "go to" place now, in Santiago. Love it.

Wifi no quarto do prédio privativo muito ruim. Quarto estava todo cheio de pó no chão e nos móveis quando cheguei. Precisei pedir pra limpar.

Bon service et bon déjeuner. Bien situé par rapport au centre. Par contre chambre près de la rue très bruyante et pour cela je ne recommande pas cet hôtel si vous supportez mal le bruit de la rue.

The staff are friendly and helpful. They provide a lot of information.

It is a very clean, homey place. Staff is very friendly.

Good value, great location!

The hostel is in a great location for walkking to many of Santiago’s sights. However, being in the centre of town there are a lot of hard accelerating busses passing from the early morning and the windows don’t block out the noise. I did have a room right over the street though, one off it may have been less noisy. The staff were all very friendly and helpful. Breakfast was fine and there’s comfy communal areas. One thing to consider is you have to carry your luggage up several flights of creaky stairs to get to reception. For a base to explore the city for a few nights though, I would recommend it.

位置很好，态度很热情～

I loved Casaltura! I arrived late at night, and Francisco could not have been nicer. He helped me check in, gave me ideas for what to do while I was in Santiago, and was very patient with my attempts at Spanish. I was traveling solo and ended up having the 6-bed dorm all to myself for all three nights; it was great to go exploring all day then come "home" to peace and quiet. The building itself is gorgeous, and very centrally located, just blocks away from metro stops and from the Plaza de Armas where many tours begin. The breakfast was great, and I didn't even have a chance to use the awesome rooftop terrace / garden, but it looked amazing. Casaltura was one of my favorite parts of my time in Santiago!