There were 4 of us occupying 2 rooms while staying at this hotel. The hotel itself looks okay from the outside. However, the rooms given were at the 11th floor, while the only lift reached at the 10th floor. This would have been okay if there weren’t many group bookings, which tend to be doing activities around the same time. Thus during breakfast (on 1st floor )we have to wait a long time for the lift to come down to the breakfast floor. Luckily all of us able to go up and down via the stairs. This inconvenience not as bad as waiting for the lift to checkout with luggage.
The rooms are not well maintained. Dust on the shelves, water pressure almost non existent. Breakfast give a choice of Vietnamese and continental breakfast. Food are continuously replenish, which gladdens hungrier members of the group.
Overall, the management should consider doing something to improve the water pressure for the showers. The front office staffs are courteous and helpful. General cleanliness of the 11th floor rooms should be improved. Their 3 star hotel ratings I think is not deserved for the services we received.