Great stay

Stayed for a day , it was good experience with kids. The room Air conditioner was loud and overall the space was clean but looked little old and may need some renovations.

Easy to book and communicate. Immaculate customer service by Bijil, restaurant manager.

Next to backwaters, professional and courteous staff. Happy to go back to this well managed hotel.

Property, staff and food

Overall we liked it. The bathroom was small, toilet was positioned very near the entrance, normal should be on far side and sink should be the first as you enter a toilet. Lastly, the swimming pool was not stocked up with bath towels, both for men and women ?! Had to ask for it. The sowers stalls did not have any ventilation as a result the rooms became very steamy. Not enough shelf or hooks to hang towels or swim wears ETC. The two guard rails to enter into the swimming pool were were lose and rattling?! Do not expect 5* hotel to have this kind of problem.

We were extremely pleased with our stay at Raviz! What a lovely hotel! Excellent service from all the staff there that we came across. Everyone was extremely helpful, kind and friendly.

:)

The lake view is absolutely breathtaking. One can feel you are in God's own country.

It was off season so quiet but you can imagine the staff were always helpful and attentive. Our room staff were very kind. The spa staff were excellent too, yoga and treatments. Manohar in the cocktail bar was absolutely charming.

Kind and friendly staff, enjoyed every moment.

*

We requested a room change on arrival as we were over looking a rusted metal roof top! Vineet spoke to reception and sorted it for us. All staff are always helpful. Yangsong, Leela, always went over and above to help. Shiva, the head of food and beverage, the deputy front desk manager who arranged our taxi, even the GM, all so approachable! Everyone had a smile on their face! Lovely place to relax

Amazing Stay!

Loved the stay , room and food.

The property is a bit run down

Very good location and great staff. I would recommend for families

The rooms were clean, well maintained and spacious. The hotel offers breathtaking views of the backwater, complimentary high tea and an evening houseboat ride along with a great breakfast. I would highly recommend it.

Lobby is very pleasant and beautiful. Don’t know about the main building but we were in a separate building. Carpet in the hallway needs updating. Room is out dated as well as bathroom. Does not look like 4-5 star hotel. Breakfast was okay. Restaurant looked wry old style. Other than that bed was comfortable. Lobby ambiance is very pretty.

Room was ok, staff untrained and unprofessional, the hotel was like a fish market, food was substandard. Overall, probably a 3-star hotel masquerading as a 5-star. Would not recommend it to friends.