Excellent location. Hair dryer provided. The room was hot, it took long for it to cool off. It would be nice of them to leave it on at least an hour prior to check in. The check in process was quick. They provide luggage storage for before or after our stay. I would stay here again.
Michelle
8.0
/10
19週間前にレビューしました
Expedia Group verified review
I had a Junior Suite. The beach view was nice. Air conditioner worked well. Room was very clean, staff was great. The only reason for not giving 5 stars is the shower head sprayed everywhere except in a straight line. The bathroom floor was soaked every time I got a shower because there was no door or curtain.
Otherwise, the location was great, right near the beach and 5th Ave.
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Steve
8.0
/10
22週間前にレビューしました
Hotels.com verified review
Ok
Gerardo
10.0
/10
23週間前にレビューしました
Expedia Group verified review
Excellent stay
Ricardo
8.0
/10
24週間前にレビューしました
Hotels.com verified review
Bonita vista al mar pero la tapa un enorme árbol
Clinton
パートナーと 一緒に
10.0
/10
24週間前にレビューしました
Expedia Group verified review
Excellent time at this hotel for a second time. Fantastic location, close to the beach and restaurants. AC kept us cool in the room. Staff is great, very friendly and helpful. We will be back many more times.
SANDRA
10.0
/10
25週間前にレビューしました
Expedia Group verified review
Me tocó un baño tapado al llegar sin embargo se atendió, las recamaristas y recepcionistas son de lo más amables, loas habitaciones son amplias y confortables.
*Cómo observación: que la cafetera si alcance a conectar al enchufe.
Es la segunda vez que me hospedó ahí y me encanta!!!
Chris
8.0
/10
26週間前にレビューしました
Expedia Group verified review
Excellent location to taxi, beach, 5th ave. 4 return stay. Very hard bed and extra large hard pillows, too large for sleeping, bring your own. Large smart tv is a plus. We will return.
Carlos
友人と 一緒に
8.0
/10
26週間前にレビューしました
Expedia Group verified review
First off, great location! The beach is a few feet away from the entrance and the start of 5th ave! Staff was nice. Not much of a view outside because it’s by a broken down building and unclean lawn area. But at least it’s right next to the beach. My biggest grip was the horrible WiFi service. Which meant no phone coverage or TV coverage
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Jose
家族旅行
10.0
/10
26週間前にレビューしました
Expedia Group verified review
I liked the hotel. They cleaned it every morning while I was away and it was nice to come in and it look spotless. And it’s right by the beach and close to pretty much everything. It’s walking distance to the ferry’s and the shopping plaza. They have a desk there with people who will sell your tours at good prices. Ask for the salesperson Enrique he was amazing and made sure everything went smoothly with the tours we bought. There is air conditioning, friendly staff. Only issue was that you would have to unplug the WiFi and reconnect it in order to get back onto their internet if you left the premises. But it’s ok it wasn’t a big deal and was easy.
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Ruben
家族旅行
6.0
/10
27週間前にレビューしました
Expedia Group verified review
Raccoons on the property and in the empty lot in front of the hotel. Had to return remotes for TV and AC to the desk upon checkout which was odd. The room was spacious.
Ruth Angelica
パートナーと 一緒に
6.0
/10
27週間前にレビューしました
Hotels.com verified review
Hubo problemas con la conexión al WiFi, y el sanitario no funcionaba correctamente, aunque fue el personal de mantenimiento a checar el depósito de agua, siguió sin funcionar.
La alberca no estaba limpia.
El personal de recepción muy amables, en especial el chico del turno nocturno.
La chica de limpieza de la habitación también muy bien, incluso nos dejó figuritas lindas con las toallas.
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Ana Beatriz
パートナーと 一緒に
10.0
/10
27週間前にレビューしました
Hotels.com verified review
El hotel tiene un excelente ubicación, la habitación era espaciosa, limpia y sobretodo muy bonita, moderna.
Además de recibir un excelente trato por parte del personal.
katherin
家族旅行
10.0
/10
27週間前にレビューしました
Expedia Group verified review
Yes
Jennifer D
パートナーと 一緒に
10.0
/10
28週間前にレビューしました
Expedia Group verified review
This is the best location! Close to bus terminal, the ferry to Cozumel, and right at Fifth Ave.
Super clean rooms and friendly staff!