スイートルームに無償アップグレードして頂いてものの、➀シャワーエリアの傾斜が排水溝と逆側に下がっており、トイレエリアが水びたしになった。 ➁洗面台にドライヤーのコンセントが無く、ベッドのサイドボードあたりにしか無かった。

清潔感もあり、スタッフも丁寧で非常に快適なホテルです。

2人での予約の場合はアメニティやガウン、タオルは2組用意しておくのが普通では？ 3度催促してやっと持ってきました。 残念です。

新しいホテルである為、ハード面は非常に綺麗です。

寒かったので（2019年1月31日）部屋へオイルヒーターを届けてくれました。部屋の装備はHILTON標準。Aタイプコンセント使えます。check in/ outともにスムーズ。

朝食のレベルが低すぎる。外国人が多数なのに洋食種類少ない。サラダ無い、クロアッサン固くパサパサ味無い。夕食buffetは朝食よりは良いが、¥4000程度、飲みもの無し、コスパ悪い。周辺にはレストランなし。 ウエーターの数少なく、頼めない。 全体的に、従業員のサービスは良く、施設も良いがレストランがダメ

ゴルフコースロード南端に位置しており、周りも静かで、落ち着いた雰囲気でした。朝食ビュッフェのメニューは他の外資系一流ホテルと比べると少しさみしい感じでしたが、トータルとして快適でした。

Very friendly staff . The door man we amazing helpful and polite. Very positive experience even though I arrived at 3 am in the morning.

Helpful staff, well maintained hotel, great breakfast buffet.

Mrs Khushi is very good will love to see her again 😊

The room was nice and clean, but the AC in the suite wasn't working despite multiple complaints. Although they changed rooms, the issue persisted. Eventually, they provided a portable fan as a workaround. This seems like a serious concern that needs attention. Apart from the AC, everything else was fine.

Great stay

Overall experience is good.but swimming pool is not up to the mark.

Staff behavior is top notch. Food is excellent with good options. Property is small but well maintained. Enjoyed my stay here.

Amenities were not available.

We stayed for 2 nights and our stay was very comfortable. We had breakfast included in the package so starting the day was a breeze with a good spread of buffet breakfast. The room was well equipped and comfortable with a comfy bed. The staff were attentive and responsive. Overall we had a great stay at this hotel.

Very nice hotel with very friendly and helpful staff - the rooms are a little dated and tired so could do with a bit of a revamp Grouting on bathrooms getting dirty also

My recent stay at the DoubleTree by Hilton in the Golf Course Road area of Gurugram was nothing short of excellent. From the moment of arrival, the check-in process was seamless, with the staff ensuring a warm welcome and a swift, efficient experience. The room was immaculately maintained, featuring a modern yet inviting design that enhanced overall comfort. The bed was exceptionally plush, allowing for a restful night’s sleep, and housekeeping services were prompt and thorough, maintaining a high standard of cleanliness throughout the property. The hotel’s location offers convenient access to key areas in Gurugram, making it an ideal choice for both business and leisure travelers. Additionally, the service quality stood out—especially when I accidentally left some personal belongings in my room after check-out. The hotel staff responded immediately, securing my items and promptly reaching out to ensure their safe return. With its outstanding service, well-appointed rooms, and guest-centric approach, DoubleTree by Hilton truly delivers a hassle-free and comfortable stay. I look forward to returning.

The staff is polite but doesn’t follow all instructions, food is average, variety in breakfast is limited compared to other equal quality hotels. Furniture is looking and feeling old.. either they have to upgrade / reduce the coat. over all, can get a much better property for this rate..

The first room that was allotted has several issues related to the AC and Wi-Fi. When they moved us to the other room, where the TV wifi again was not working, again. Oh and btw, to get any changes or fixes you’ve to call the reception a 100 times. Even after telling them so many times, they didn’t send anyone to fix the TV. They say that they have OTT platform to enhance guest entertainment during the stay but let me tell you none of them works. And their engineer takes hours to first, arrive and second, whatever he does, doesn’t really help. Think twice before staying here.