スイートルームに無償アップグレードして頂いてものの、➀シャワーエリアの傾斜が排水溝と逆側に下がっており、トイレエリアが水びたしになった。 ➁洗面台にドライヤーのコンセントが無く、ベッドのサイドボードあたりにしか無かった。

清潔感もあり、スタッフも丁寧で非常に快適なホテルです。

2人での予約の場合はアメニティやガウン、タオルは2組用意しておくのが普通では？ 3度催促してやっと持ってきました。 残念です。

新しいホテルである為、ハード面は非常に綺麗です。

寒かったので（2019年1月31日）部屋へオイルヒーターを届けてくれました。部屋の装備はHILTON標準。Aタイプコンセント使えます。check in/ outともにスムーズ。

朝食のレベルが低すぎる。外国人が多数なのに洋食種類少ない。サラダ無い、クロアッサン固くパサパサ味無い。夕食buffetは朝食よりは良いが、¥4000程度、飲みもの無し、コスパ悪い。周辺にはレストランなし。 ウエーターの数少なく、頼めない。 全体的に、従業員のサービスは良く、施設も良いがレストランがダメ

ゴルフコースロード南端に位置しており、周りも静かで、落ち着いた雰囲気でした。朝食ビュッフェのメニューは他の外資系一流ホテルと比べると少しさみしい感じでしたが、トータルとして快適でした。

Breakfast - ok not too good Food - ordered a curry and naan for lunch, curry was delicious but naan was too sticky and unchewable.

It was an extremely comfortable stay

Fantastic experience and lovely staff who could not be more helpful. Good restaurant and breakfast was decent. Noisy on the Saturday night due to a wedding. Not great when i was up at five am for flight home...

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Breakfast was great. I was worrying about the spiciness of the food, but it was exactly matching the preferences of customers. Special thanks to assigned to our room staff for her amazing support with the accomodation and arranging all tour requests fast and perfect!!!

I was highly impressed by the hospitality. All requested arrangements were handled exceptionally well. I sincerely appreciate Pia’s efforts in ensuring a wonderful experience.

Impressive grand lobby but spacious rooms don't match in quality with a musty smell and lack of modern design. Not 5 star based on stained sheets, cheaper rough bath towels, and inability to reach front desk from room phone or mobile. Breakfast mediocre with some dirty plates/glasses, tables not properly cleaned with disinfectant, and buffet not refreshed regularly. The pool is dirty due to pigeons. Seems like a 3 star experience which doesn't fit the expectations of Hilton. I would stay at Grand Hyatt nearby for the 5 star feel.

Excellent Hotel. We arrived in the early hours of the morning and the staff were super polite. They even changed the room for us at our request as we were originally in a smoking room. The breakfast was exceptional, so much variety. I highly recommend.

Amazing stay, friendly staff, excellent breakfasts, clean rooms!

Staff was great

Muy buen hotel Gran desayuno y cena Habitacion grande y comoda Tv e Internet estupendos Muy amables Fantastico

Grear

The staff was amazing, always polite and courteous. Nothing was too much for them to look after you. The room was clean. The food and service at the restaurant was upbove my expectations. Thank you!