客室は清潔でレストランのウェイターが親切でした。バスタブがあること、丁度良い温度の湯がすぐに出るのがよかったです

スタッフの対応はいつも丁寧で感謝します。 室内も綺麗に清掃されていて快適です。設備は多少古いですが、十分です。窓が小さいのが唯一残念ですが、この古い造りでは仕方が無いような気がします。

とても清潔で快適でした。シャワーも熱いお湯が出ますし、ベッドも寝心地が良く、よく眠れました。朝ごはんも、サービスのピスコサワーも美味しかったです。スタッフの方々も皆さん有能で親切でした。またもしクスコに来ることがあったらこのホテルに宿泊します。

部屋は広く清潔かつ、清潔感があり良い。バスタブ付きのバスルームも広く清潔で良い。

アニマス広場にも近く便利な場所にあり、スタッフのサービスも良く、食事も美味しくて大満足でした。皆さんにおすすめしたいホテルです❗️

マチュピチュ遺跡入り口のすぐそばで便利です。

アルマス広場のほか、観光の中心に近くて便利

入口は狭いが、敷地は広く中庭が雰囲気良。朝食はそれなりだが、ランチ、ディナーの料理は良。サービスも申し分ない。クスコ泊ならこのホテルはおすすめ。

アルマス広場からも近くとても便利なロケーションです。 レストランやショップも近くにたくさんあり、食事も買い物も楽しむこもができました。 朝食はホテルのかわいらしいレストランで取りますが、パンやフルーツはじめ種類も豊富でとても美味しかったです。 中庭もとても素敵でした。 スタッフの方もとても親切でマチュピチュ訪問前やチェックアウト後も快く荷物を預かってくれました。 空港までのタクシーもすぐに呼んでもらえました。 滞在した部屋も味がある素敵お部屋でした。 マチュピチュ観光もホテルから旅行会社を紹介してもらい、比較的リーズナブルな価格でツアーを組んでもらうことができました。 クスコを訪問した際は是非またこのホテルに宿泊したいです。

The hotel has a beautiful entrance and a charming central courtyard, and the location is excellent—it’s within walking distance of many attractions in Cusco. Unfortunately, that’s where the positives ended for me. The service throughout my stay was disappointing. Several staff members came across as unfriendly and rude, particularly in the restaurant. I also felt uncomfortable because I had the impression I was being watched or checked on frequently, which made me feel more like I was being treated with suspicion than welcomed as a guest. The room was very outdated. The furniture, fixtures, and overall condition felt old and in need of renovation. The breakfast was another letdown. Many of the hot dishes were excessively salty, making the meal difficult to enjoy. The biggest concern, however, was finding a bug that looked like a small scorpion crawling on my bed. Regardless of exactly what it was, discovering it in the room was unsettling and significantly affected my confidence in the hotel’s housekeeping. I also found it frustrating that the hotel advertises 24-hour room service, but when I called one evening because I was sick, I was told the kitchen was closed. That was especially disappointing because I was relying on that service. Overall, while the location and courtyard are lovely, the poor service, outdated rooms, disappointing food, and cleanliness concerns mean I would not choose to stay here again.

todo perfecto desayuno ,personal

Everyone was very kind and helpful! We enjoyed our stay!

Nice staff, there is unlikely any early check-in available but can store luggage. Breakfast end times vary based on the weekday versus weekend. Breakfast was so/so. Room was spacious for 3 people. Courtyard was great to hang out at. Overall, a pleasant stay!!

Relaxing with a loving, caring professional staff! Breakfast is like being catered to by your favorite chef!! EXCELLENT STAY

Loved the ambience, location and great food! Would definitely stay there again.

Great hotel with amazing central location! Staff were all super nice and helpful. Would definitely stay here again!

The room was amazing and the staff were incredibly kind despite my lack of fluent Spanish. The breakfast and dinner were fantastic

Formerly a Viscount's residence, the photogenic Costa Del Sol Cusco sits in a great location, walkably close to the center of a beautiful city. Meals in the hotel restaurant and at the breakfast buffet were fantastic. Staff were very helpful. Our room had uncomfortably overstuffed pillows that might have been designed by the Spanish Inquisition, so thick they threaten to break your neck. In fairness, my body was getting used to the thin air in Cusco and that also played a role in my restless night. The bathroom exhaust fan rattled noisily, but the air conditioner's rattle was far worse, indicating a low standard of maintenance, which was surprising for a hotel of this caliber. Local attractions: We hiked around an amazing Incan ruin called SAQSAYWAMAN, elevation 12,139 feet (3701 meters), and later, back in Cusco (elevation 11,150 feet) my wife suffered a severe bout of altitude sickness. With the dry air, maybe dehydration also factored in, but suddenly at dinner she was hammered hard when a massive headache and multiple attacks of nausea struck. I have three suggestions to help you avoid altitude sickness: 1) don't fly to Cusco directly from Lima. First visit Arequipa at around 7000 feet so your body can gradually acclimate to Andes' elevations, especially if you live near sea level as we do; 2) you can buy little bottles of oxygen at any pharmacy, and those really help when you're struggling for breath; and 3) they sell altitude sickness drugs at every pharmacy.

I can’t say enough great thing about this hotel. The location is perfect. The hotel is clean and beautiful. The staff is ever present and always kind and helpful. I would stay here again.

Nice Location, rooms are spacious . Helpful staff. In-room massage available to purchase . Breakfast was fine .