Helpful service. No problem lending me iPhone charger

Very comfy stay, friendly helpful staff, very clean and well maintained facilities, lovely smell in the communal areas and heat location.

Fantastic staff, great breakfast (lots of choice), comfortable room with good lighting, plenty of storage and good mirrors. Only thing I'd find fault with is the tea/coffee facilities were stored in the wardrobe so it had to be taken out to make a cuppa (although they were on a handy tray). Also, whilst almost everything in the room was new and immaculate, this just made the dated condition of the shower tray and tiles more noticeable. Overall I would stay again.

Makes one down as not enough parking but great start otherwise, lovely breakwater choice too

Staff were all great and helpful

Great position to explore the city

Central location - fab hotel. Close to quayside, metro and st James park. Room was lovely. Next time I am for Newcastle no research required it will be click and book Hotel indigo

Breakfast was good There was no bowls for the self service But we did have a wait a while before our cooked breakfast came The staff seemed stretched

The staff were absolutely lovely. They combined professionalism and friendliness and made it such a pleasant atmosphere in the hotel.

Hotel was great. Nice rooms, good breakfast and very helpful staff. I'll be back. I'll be back.

Lovely hotel very welcoming

Easy check in. Good spacious room

We paid for king size and were given 2 single beds. Everything else was great

Lovely check in staff, really good shower, comfy beds.

Love this hotel - very clean and newly refurbished rooms, cracking breakfast, comfy beds, good gym and friendly staff. I always choose to stay here when in Newcastle.

Room was nice, in good conditions, plenty of commodities within the room and bathroom, friendly staff at the bar and reception, great breakfast, however, coffee/tea mugs and teaspoons were dirty, on 1st night mc I requested fresh cups, all good, second day, room was made to standard but used cups were left in the bathroom with water and no clean cups for the next day, nor herbal tea bags replenished :/

Nice gym, served breakfast not a buffet.

Staff were great, room was great. Commensurate to price

Clean and spacious room. Quick and easy check-in.

Friendly staff, clean modern room, well positioned in the city.