There was a person who can speak Japanese.

機能的な面では完璧な宿だと思います。またロンドンに出張する際には、是非利用したいと思います。

受付が常駐しておらずホテル側と連絡が取りずらく不便。

putneyに宿泊したかったので、立地は最高でした。Putney Bridge駅からは階段があったりするので、大きなスーツケースがある場合は、駅前から出ているバスで近くまで(1～2駅目)行くと楽です。部屋は清潔で広さも十分、スタッフの方もいろいろ融通をきかせてくれて、とても親切でした。バスタブがあればもっとよかったかな・・・ アメニティーはボディーソープ以外は有料で自動販売機で買う感じなので、スリッパ、歯ブラシ等は持参した方がいいです。

たまたまだと思いますが、フロントの人が親切でカタコトながら日本語もできました。地下鉄駅から少し歩くので、足腰に自信の無い人は地下鉄バスの1日券を買っておいてバスを使う事をお勧めします、昼間なら10分待つことはありませんでした。

The hotel was conveniently located. The size of the room was sufficient, but bare. The bathroom was a bit small and could have used more places to put things. Breakfast had good variety, but most of the food was packaged; not freshly made. Check in and check out were highly automated and it seemed that there was mainly someone staffing the front desk during breakfast. This felt cold to me, but others might find it helpful.

Clean, comfy room with comfy mattress and air conditioning in the room. The hotel rather well located in Putney. In terms of the disadvantages- the breakfast was really poor, with extremely limited options. The receptionist had to take care both of breakfast and the receptionist (between two rooms) - we felt sorry for him rushing around. Apart from that, the room facing the street was really loud since early morning.

I checked in late so no staff on site. The screen to check in is a massive bright and highly visible large screen and requires full personal details. No privacy. Anyone can see. Very poor for confidentiality and data protection. Not sure how they can get away with it to be honest. Unless you want to risk your personal details, address, date of birth etc seen by anyone id advise not getting there after staff leave. Bad bad bad. Room perfectly adequate though.

Staff was friendly. Room was cleaned. Did not have breakfast at the hotel so I cannot rate the morning breakfast but it did always smell wonderful.

The good: Self check-in on a kiosk was nifty. Room was clean, but beds were a little too firm for my liking. Shower water was hot and had good pressure, but no towel hooks anywhere?? No in-room mini fridge or microwave (but that may be standard in Europe). Decent breakfast buffet. The not so good: There was a sign in the lobby that said the front desk is staffed during normal daytime hours (10a-7p ish) but no one was there at *any* time we were coming or going. After checking in, I had to call for someone to come down to the front desk to advise where to park. The man who answered the phone made me feel like I was the biggest inconvenience of his entire day. There are 3 incredibly tight parking spaces down a sloped driveway and there is no room to turn around. There was a garage (?) at the bottom of the slope with room for 4 cars. That’s it. DO NOT park on the street close to the property or you will be slapped with a huge fine.

Very clean room with effective but quiet air conditioning, a good buffet breakfast and a very helpful gentleman on the reception desk when we arrived. Great location too. We will definitely stay here again.

De vorige keer sliepen we aan de achterkant en hadden we minder last van de doorgaande weg. Hedt was warm maar daar kon niemand iets aan doen, het was erg warm met airco aan was het wat luidruchtig. Bedden en sanitair ed is prima

Check in process awful. No WhatsApp invite as advised. The check in email arrived after I'd checked out. Tried to check in through the website which didn't recognise the booking. Used the outside terminal which is very exposed and so high up - good luck if you're in a wheelchair or just short! The desk wasn't manned and it was before 10pm - really unsafe.

The hotel is very No Frills, but it was clean, room was large, bed was comfy, had everything we needed. It is almost impossible finding a reasonably priced hotel in London. It's not super central but very close and the area is very nice in it's on right. Felt safe and has plenty of food options nearby. Self check in is efficient but a bit odd if you're used to talking to a person. Breakfast is ok. Nothing amazing, but it was included in the price.

The lobby smells funky so thats the first thing that hits ya but the room itself is great. The breakfast is decent and there's tons of shopping within walking distance.

Great service with excellent facilities and quiet rooms

Easy to find, convenient location, staff helpful and friendly and breakfast was relaxed with plenty of choice. The room was extremely clean, lovely hot shower and air con. We will use again.

Recently refurbished hotel with modern and very clean facilities. Excellent location near the river and the High Street. The only issue was that there was no reception staff in the evening, and I didn't notice the self-check-in machine at first. Luckily, another guest kindly showed me where it was. Apart from that, everything was great. Highly recommended.

Great location near the river. Clean and good a/c. Mostly installed with automatic check in. Good breakfast and decent price for the area

The location was great. The check in could be streamlined.