夜遅い到着にもかかわらず、丁寧に翌日のツアーの予約も行ってくれました。 スタッフも優しくて気軽に何でも聞ける雰囲気でした。 広く清潔感のあるお部屋でくつろげました。 ただ、階段しかないのでスーツケースの旅行者は大変そうでした。

レイクビューの部屋ではなかったが、一階のベランダから湖を見ることができた。 部屋も広く、清潔で居心地は良かった。 シャワーはなかなか温かいお湯が出なかった。 スタッフもみな感じが良い。 WiFiは少し弱いと感じたが問題というほどではない。 朝食付きとのことだったが付いていなかった。 周辺には朝6時から営業しているカフェも多いのでそこに行っていた。

部屋の前には大きなベランダがあり　フローレンス湖に面している　ベランダにはテーブルとイスが配置されゆっくり　湖を眺めることができる

Lake Viewの部屋をリクエストしたのに、希望通りにならなかったのが残念でした。

Day staff was very helpful. Nice having coffee available in the lobby in tbe mornings. When we had early morning pick-ups the night staff would make the coffee earlier so we could get some. Excellent location. And our balcony overlooking tbe lake was a gem. The room cleaning person made a different towel animal on our beds every day. So sweet.

Check in was smooth, staff are friendly. However the room I had booked, with private balcony was 'occupied'. I did not appreciate that.

The balcony was very nice. Fridge was also a plus

La situation de l'hôtel avec sa terrasse avec vue sur le lac est exceptionnelle. Chambre impeccable et personnel aux petits soins. très bonne adresse.

Very noisy because the room was facing the street and people were having a party outside.

Clean room with nice balcony and courteous staff

Room was nice. Front office great. The room was facing the road and extremely noisy. People had a road party outside our room all night long. That needs to be stopped.

Habitacion impecablemente limpia. Muy buen servicio. Nos encanto el shuttle y la vista del balcon.

Alles sehr sauber und ordentlich. Schöne Lagr direkt am See

Clean room, helpful staff

Comodidades , serviços

Staff was wonderful, coffee early in the morning delicious, clean rooms, good bathrooms but the shower is very slippery, view and decks were awesome

Love Casazul. The room was spacious, clean, with a awesome view to the lake with a balcony that was great to see the sunset with a book in your hands. Awesome stay!

Staff

La habitación está confortable, limpia la atención del personal es excelente

Good room. Thank you. Good view and fresh breezes. No warm water. WiFi did not work. Adults working in hotel were good. Younger boy doing check in was inexperienced and said little.