Hotel Lugano is a decent place to stay. It's located on a big street within walkable distance to the train and bus as well as many stores and restaurants. The elevator is tiny so bringing large suitcases with more than 2 people at a time could be a challenge. Basic necessities such as facial tissue was scarce or a notepad/paper to write on was no where to be found. There were no hooks to hang anything in the bathroom. When asked for a back up roll of toilet paper, the receptionist said they would deliver to the room, which never happened.