I have truly never had a better hotel experience, and that is with a lot of international and domestic travel. Even prior to our arrival, the hotel staff reached out to assist in arranging transportation and any other needs we may have. From the moment we arrived, they were ready for us and were incredibly warm and welcoming. They took time to give thoughtful recommendations and we immediately felt at home. Throughout our stay they greeted us by name and asked about activities we had told them about. The room was wonderful and had everything we needed, including amazing views.
Our stay was already delightful, but they went above and beyond when we had an early check out but late evening flight that night, with an all-day tour during the day. For no extra charge they not only kept our bags, but when we got back from our tour and had a few extra hours to kill before our flight, they showed us to a room so we could rest and enjoy a final sunset dinner, with no extra charge.
They seem to truly care about the people they are taking care of, not just seeing us as “customers.” Would absolutely stay here again and will recommend to anyone who is visiting.