ここの料理が最高！ スタッフの対応も凄くいい！ ワインが美味しく飲めた

立地といい、施設自体のコンディションの良さといい、朝食の充実度といい、四つ星ホテルに相当するサービスを提供しえるホテルだが、サービスがいまいち洗練されていないのが残念。 １、アメニティは整っているが、歯ブラシがなく、フロントまで問い合わせてもないとのこと。 ２、全体的に照明が暗く、各所照明器具が壊れているところもあった。 3,サウナ自体は無料だが、付属のマッサージのスパサービスが別の会社なのか、やたらウザったい勧誘をしてくる。トルコにいるとただでさえつかれるこの商売根性。ホテルではせめてこうしたしつこいサービスからは休みたいものだ。 良かった点 １なんといっても朝食。いくら不満な点があっても十分満足できるような朝食サービス！とても豪華です。宿泊費を考えるととても良心的な朝食でした。 ２立地。初めてでなく、買い物目的で来る観光客にも優しい料金設定にもかかわらず、実は旧市街のグランバザールの中心地からトラム一駅、徒歩5分の立地。とても便利な立地にあります。

Positive Location is good to access the old city View from terrace is good at breakfast Sauna, Turkish bath and swimming pool is good Hotel staff is very kind Negative Room is very dark because of no sunlight View fro Room is terrible Sauna opens from 10 AM officially, but nobody even at 10 30 Breakfast is poor and not warm I request higher floor and Hotel said it is possible, then we stayed on 2nd floor

The location is excellent, it was so easy to access transport. The breakfast well good variety, kitchen staff was super nice! However, the spa was a disaster, zero professionalism, I had to cancel my treatment because of the staff. The room was extremely hot, they also put us in the room where the AC fans were, it was sooooo loud ! Front desk said there was nothing they could do ...however I do believe they could have at least changed rooms. For the price we paid, it was too inconvenient.

The bar should have been open at night , reception area was very gloomy.

My stay here was average. The rooms were advertised as no -smoking but an ashtray was in the room and the whole building felt stale. When using the pool staff members were smoking in a side room with the door open. The pool and fitness area are in a lower floor and lighting was very poor. The water was cloudy and didn’t feel clean. The sauna and Turkish bath were okay. There was a foul smell coming from the shower and the cleaning staff sprayed cleaning chemicals to try to address it which helped some. One bottle of water was provided each day and when the cleaning staff forgot to leave one the front desk said to wait until the next day. The breakfast was simple and I was denied to fill up my water bottle at the water machine. It was a cold rainy week, so going outside wasn’t very appealing, and staying in this atmosphere wasn’t refreshing.

Bra rum, bra frukost och trevligt personal bra i restaurangen och i lobbyn. Inte i dem andra ställena.

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Vores ophold på Hotel Darkhill var desværre en meget dårlig oplevelse. Der blev aldrig gjort ordentligt rent på værelset. Personalet kom kun for at rede sengene, og en af dagene blev der ikke engang gjort dette. Ved swimmingpoolen nægtede supervisoren at lade mig svømme, medmindre jeg købte en plastik-badehætte af ham til en urimelig høj pris. Dette krav var aldrig oplyst på forhånd, hverken ved booking eller ved check-in. Hotellet har ingen fungerende aircondition eller klima. På vores værelse virkede hverken aircondition eller lys, og derfor blev vi først flyttet til et andet værelse kl. 01 om natten, hvilket er helt uacceptabelt. Swimmingpoolen skulle åbne kl. 08. Da vi mødte op kl. 10.45, sad personalet stadig og spiste morgenmad. Vandet i poolen var iskoldt og beskidt, og sauna og dampbad var ikke tændt. Efterfølgende måtte vi gå tilbage til værelserne for at tage bad, da faciliteterne ikke var brugbare. Jeg ved ikke, hvordan hotelstjerner vurderes i Istanbul, men dette hotel lever på ingen måde op til et 4-stjernet niveau. Det svarer højst til 1 stjerne. Morgenmaden var meget kedelig og mindede mere om herbergsniveau. Samlet set lever hotellet slet ikke op til sine standarder, og vi kan på ingen måde anbefale Hotel Darkhill.

Clean room

Reception staff are very helpful and good also very friendly 💐manchester 🇬🇧

Kamer wordt niet gekuist, lakens worden niet ververst. Elke dag komen ze gewoon de bedden opmaken en zijn ze weg.

Perfect place

Rummet var smutsigt, med mögel i duschen (under tvålhållaren, vid handfat och toalett), mycket damm under sängen och bakom möbler. Det fanns bara en liten redan använd toarulle. Frukosten var mycket dålig – när vi kom kl. 09:40 fanns nästan ingenting kvar (ingen bröd, skinka m.m.), personalen stod vid sina telefoner, och kl. 10:00 stängdes kaffemaskinen. När jag bad om kaffe fick jag svaret: “bara vatten finns”. Frukosten stängde dessutom redan kl. 10:00, vilket är väldigt tidigt för gäster på semester. Städerskan började varje morgon redan kl. 08:30 att knacka på dörren för att städa, flera gånger under förmiddagen, vilket störde vår vila. Hissen fungerade dåligt – den hade inget minne, och vi som bodde på plan 1 hamnade ofta på andra våningar eller högst upp eftersom den stannade för andra gäster. I spa-området fick vi använda handdukar från rummet och personalen krävde duschmössa, trots att detta inte stod någonstans eller fanns skyltat.

Hyvä sijainti ja henkilökunta palveli hyvin

Nichts besonderes

Staff were really helpful.

We were on the 5th floor and the Wi-Fi was terrible, never connected and was not available 80% of the time. For two people there were only 3 hangers, we asked reception multiple times for more with no luck. There are no irons or kettles in the rooms. The breakfast is very poor in taste and options, there is no flat bread to toast, food is not labelled, orange and peach taste like water, and you have to pay for orange juice. Only good thing is the location, 5-10mins walk to the bazaar, close to the tram line. Confusion on checkout time, Expedia says 11.30am, reception says 12pm.. if booking transport, probably best to book via hotel, should be 1500-1800TL each way. Don’t use Travelium via Expedia as they are not allowed to approach the hotel and will ask you to walk 10mins. Having visited this hotel 10 years ago, the quality has drastically fallen, the food was better before and they even gave two water bottle each day, not you only get one on arrival. It’s unfortunately gone from a 4 star to a 2 star. The rooftop restaurant is shockingly expensive, for two people small lunch cost £75, and they refused the 10% discount for hotel staff, which the hotel advertised everywhere. It’s sad to see this hotel fall apart, but they have the potential to fix the key issues and work back to a 4 star again. All the best to them.

Havlu pis, odalarda su yok

Proche des transports et magasins.