総合評価とレビュー El Castillo Boutique Luxury Hotel

El lugar es hermoso, la tranquilidad, las instalaciones, la vista. La pasamos súper bien. Lo que sí me parece bastante excesivo son los precios de la comida. Lo que pagamos por la cena de 2 personas fue lo mismo que el costo de la noche. En San José ni en los lugares más exclusivos se paga tantísimo. Eso sí la comida estaba deliciosa, somos de visitar buenos lugares porque nos encanta comer bien, pero si considera que el precio está muy alto.

The views are simply the best! The staff were outstanding and the food was delicious! Very cozy and clean room. The pool was beautiful, clean and at a perfect temperature.

Donny, Francisco, and Roxie delivered the highest level of service. The hotel and grounds are beautiful and well-maintained. We enjoyed the view and exceptional wildlife viewing right from our breakfast spot.

This hotel is charming and lovely with 5 star rooms and dining. The bar had amazing drinks and it would be a very expensive hotel if it wasn’t directly on the highway. The views of the ocean are breathtaking but it’s literally on top of the highway so you hear and smell trucks and ambulances.

Schöne, ruhige Anlage mit tollem Personal und sehr guter Küche

This hotel was beautiful, the room was large with a lovely king size 4 poster bed. We had a great view of the sunset every night from our patio or from the spectacular infiniti pool. We also enjoyed dinner at the hotel one night and the food was very good. The included breakfast was prepared fresh to order. The staff were friendly and provided excellent service. I wish we would have stayed longer!

This place is amazing and wow what a view! Staff is extremely friendly and beds are comfy. We come here every 4 months or so

I think this used to be a very nice hotel and the management has started to ignore it. For reference, I have 15 years living in Costa Rica. Upon arrival, there was a VERY nice guy named Francisco that helped us check-in. However, upon walking into the lobby, it became apparent that the establishment was severely understaffed. We went to the room, changed, and immediately came down for a drink. First cocktail took 35 minutes because Francisco had WAY too much to do. At dinner, 45 mintues to get food. Two plates, very good. Tuna tartar we stopped eating because we thought the fish might be bad. We stayed in room #2. Mattress springs completely shot. Pillows super lumpy. Great shower and nice balcony. While everything was super busy and Francisco was being overworked, there was a "manager" sitting at a computer the entire time we could see from our table in the restaurant. I found out who they were because I asked Francisco. We were told breakfast was at 6:30. When we came down at 6:25, there was Francisco. I asked "How long for breakfast?" and he replied "20 minutes if you want fruit - longer for pinto." Give me a break management! Not a luxury hotel by any stretch.

It is a beautiful hotel. Large room with everything functional. The lobby is nice with a beautiful pool. Incredible views both from lobby and room. But the thing that made this hotel stand out was the amazing service. I had a couple of issues because I biked there and the staff did everything they could to help me. Also, I ate at the restaurant and the food was made exactly as I asked and tasted great. Breakfast was very good. You will not be disappointed.

I enjoyed the pool and quiet living. The staff was wonderful, specially Francisco who worked tirelessly to make our stay enjoyable.

This hotel and its staff are amazing. Beautiful quaint property with a wonderful and responsive staff!

We had an amazing stay. The hotel didn't have our reservation when we arrived but they took care of us and found a room without question. The property is stunning with lush landscaping and a beautiful infinity pool. Our room we super clean and extremely comfortable.

Wir waren insgesamt 9 Nächte im El Castillo, da ein anderes Hotel aufgrund einer weggeschwemmten Strasse nicht mehr erreichbar war und wir entsprechen länger Gäste waren. Zum Glück bekamen wir ein Upgrade in das Zimmer 1 (insgesamt gibt es 9 Zimmer) durch den Manager Stephen, da dass Hotel auch nicht sehr voll war. Der Empfang und auch der tägliche Service (insbesondere durch Roxana) waren sehr nett und unaufdringlich. Wir haben 1 Mal hier gegessen, was auch sehr gut war, allerdings zu teuer. Das Frühstück ist leider auf 3 Varianten begrenzt und hier hätten wir uns gerne weiter Auswahlmöglichkeiten oder Variationen gewünscht. Die Cocktails sind alle sehr hochwertig und lecker und der Zimmerservice ist auch ohne Mangel. Das Internet ist OK, wenn auch nicht super zuverlässig und man muss wissen, dass es keine TVs in den Zimmern oder Suiten gibt, auf denen ggf. gestreamt werden könnte. Die Zufahrt ist steil aber da haben wir noch extremere Fälle in Costa Rica erlebt. Im Umkreis von 10 Km gibt es viele nette Restaurants und auch Einkaufsmöglichkeiten. Vielen Dank and das Team, dass uns sooooo lange "aushalten" musste.

Está un poco sobrevalorada el trato fué muy bueno de su personal, en las habitaciones falta iluminación se venden como un Hotel VIP y en realidad no es tan así

Amazing staff ! Love this place ! Will be back soon again

Nice place , quiet with a great view!

Excelente hotel especialmente destinado si quiere estar en paz y disfrutar de la naturaleza. Excelente servicio por parte de Francisco. La comida del restaurante también excelente, exquisita !.

Las habitaciones no tienen televisor eso si está muyyyyy mal

Hermoso hotel! Atención muy personalizada. La vista es hermosa y la habitación hermosa

El Castillo is one of my most favorite places to stay- the views, the staff and the food are all incredible. Highly recommend.