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Very friendly but also quite arrogant. We wanted to leave a day early as there was absolutely no real skiing and they insisted on charging us for a the last night. They also exchange at a horribel rate between Euros and CHF - they take a 20% commission. I just felt that this place was a rip off. We spent a good time but for that money the Chedi in Andermatt is 100 times better. I also felt that they had no understanding and just wanted to make money. Not going back. Palace in Gstaad is much better.
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Javier A
友人&家族 家族旅行
6.0
/10
180週間前にレビューしました
Hotels.com verified review
Muy caro para lo que fue el hotel, nos parecio muy caro para la comodidad de las recamaras.
Robert
パートナーと 一緒に
10.0
/10
198週間前にレビューしました
Hotels.com verified review
Ein Phantastisches Hotel haben uns wirklich entspannen können und Frühstück aufs Zimmer was will Mann mehr !
Khalid
レジャー 家族旅行
10.0
/10
203週間前にレビューしました
Expedia Group verified review
Clean and comfortable
Jurgita
レジャー 子どもと 一緒に
10.0
/10
208週間前にレビューしました
Expedia Group verified review
Beautiful property
David
レジャー パートナーと 一緒に
10.0
/10
225週間前にレビューしました
Expedia Group verified review
This is one of the best hotels we’ve stayed in. The service is exemplary, making skiing, going to town for touring or eating seamless. Having ski rental onsite makes it so easy and convenient.
Verified traveler
パートナーと 一緒に
10.0
/10
255週間前にレビューしました
Hotels.com verified review
Einfach nur wunderbar - superschöne und gepflegte Anlage, entspannte Atmosphäre. Sehr aufmerksames und professionelles Personal in allen Bereichen - es wird für alles gesorgt und man kann einfach nur in Ruhe geniessen. Internationales Ambiente. And a first: zero light pollution nachts im Zimmer :)
Verified traveler
レジャー 子どもと 一緒に
10.0
/10
257週間前にレビューしました
Expedia Group verified review
Un service exceptionnel, présent tout en étant discret donc élégant.
Un seul bémol pour un séjour d'une semaine, la carte n'est pas assez variée!
CR
レジャー 家族旅行
10.0
/10
311週間前にレビューしました
Expedia Group verified review
Outstanding stay for the re-opening of the hotel post Covid lockdown with discreet, relaxed and yet personalized service and amazing vibe in the common areas. The Japanese restaurant is simply excellent. Thanks for a great couple of days and see you soon!
Verified traveler
パートナーと 一緒に
10.0
/10
357週間前にレビューしました
Hotels.com verified review
It was one of the most amazing places I have stayed at. The location, the view, the service, the facilities and the hospitality were all top class.
Sophie
パートナーと 一緒に
10.0
/10
359週間前にレビューしました
Hotels.com verified review
Exceptional on every level. From the moment you drive into the entrance at the Alpina you are transported into the most wonderful, relaxing and magical environment. Every little detail is taken care of and the staff go above and beyond to make your stay perfect. The Concierge are the best I have ever experienced - miracle workers! This is our third trip to this hotel. My only disappointment is that I cannot live here full time as it’s just the most perfect environment.
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Verified traveler
出張
10.0
/10
359週間前にレビューしました
Expedia Group verified review
Sehr aufmerksames Personal, schneller Service, gutes Essen. Einfach perfekt!
Verified traveler
友人&家族 子どもと 一緒に
10.0
/10
365週間前にレビューしました
Expedia Group verified review
As people say this is a seven star hotel. They know how to fulfill anyone’s expectations.
Sandeep
家族旅行
10.0
/10
384週間前にレビューしました
Hotels.com verified review
Amazing property , top notch service , very professional and efficient. Never said no to any request . Perfect views , great decor in room and in hotel . Nice hot indoor , outdoor hot pools . Best and most luxurious stay ever
Roland
パートナーと 一緒に
10.0
/10
416週間前にレビューしました
Hotels.com verified review
Wunderbares luxuriöses Hotel im schönen typischen Chaletstil. Excellente Zimmer, top eingerichtet mit super bequemen Betten.
Alles top sauber, exclusiver Spa Bereich mit Aussenpool mit wundervollen Ausblick in die umliegenden Berge!
Exclusives Frühstück, top Restaurants für Abendessen auf wundervoller Terrasse mit Weitblick! japanisches Restaurant Megu
auf top Level!
überall sehr freundlich und zuvorkommender Service im Hotel!
einfach Spitze!
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khaled
10.0
/10
438週間前にレビューしました
Expedia Group verified review
Great art all around, great staff, amazing facility