I was pleasantly surprised when staying here. I stay often in London for a night for work, and this has been the best so far. It was so clean when I first walked in and I was welcomed warmly, which I was not often used to staying in London where the check-in process is usually quite clinical. The lady who checked me in was so friendly and helpful, I couldnt have asked for better. I booked the single economy room which was perfect for what I needed, and I really appreciated the tea and coffee facility in the room. The water was hot for the taps and showers almost straight away, everything was clean and tidy. I would absolutely stay again.