便利な場所にあり周辺は静かで落ち着いた雰囲気。スタッフもフレンドリーで親切だった。朝食の種類も豊富で美味しかった。

2泊しました。ベビーベッドの貸し出しをお願いしたのですが、なぜか2日目には撤収されていました。 掃除を頼んだのですがベッドシーツは汚れごとアイロンをかけたようで、本当に不快でした。 なぜこのホテルがこんなに高い星つきなのか理解に苦しみます。 道路からホテルまで星つきのホテルは荷物を運んでくれるのですがそういったサービスはありませんでした。 朝食はとてもよかったです。スタッフさんも親切でした。 美術館は近いのでその点はとてもよかったです。だから選んだとも言えますが…ドミトリー？のような雰囲気と設備のため、2泊で１０万円は高すぎると感じました。

部屋は広く。スタッフは親切で宿泊を楽しめました。トイレにウォシュレットがあるとさらに良かったです。

母娘と三世代のスペイン旅行でした。プラド美術館徒歩圏内で探したホテルでしたが、とても便利な立地で、お散歩がてらほとんど徒歩で観光できました。車の通りも少ないエリアなので、配車した車も安全に乗り降りできました。朝ご飯は種類豊富で、スタッフの方の気持ちのの良い挨拶で、朝から栄養満点エネルギーチした観光することができました。ありがとうございました！

レセプションの方の対応が非常にフレンドリーで親切でよかった。部屋は普通。床がきしむ音が気になった。洗面所のアメニティーが今ひとつだったが、この価格では妥当だったのではないかと思う。

立地よく快適

角部屋でしたので、19階にも関わらず、眺望は海も見え良かったです。このホテルの通常の部屋は狭いのですが、広めで部屋は十分な広さでした。しかし、サイトから予約した際、JAL・エックスペディアからのアラモアナホテルへの予約でしたが、チェックインもホテルでしたが、運営がホテルでなく、ホテルのサービスがうけれなかった。

convenient location. No bathtab is disappointing as I'd trusted that the hotel has when I checked the hotel website for the booking. The front staff is arrogant.

Excellent location and very helpful staff!

Excelent Location , Breakfast buffet was great and the Staff was so kind, Highly reccomended

Clean room Great location

The Petit Palace was beautiful— the terrace view was a highlight for sure! The staff was kind, and breakfast had plenty of options!

The staff was really nice and very attentive. And their breakfast was delicious.

Excelente localização, ótimo estado de conservação, equipe atenciosa

The property is in a great location, walkable to several places, including great food. The staff, especially Rey, were nice and helpful for the most part. The only issue we ran into was with respect to the AC, and maybe this is just coming from an American perspective so take that into consideration. We checked into the hotel around 7:40 pm and immediately upon going into the room turned on the AC, but it wasn’t putting out too much air, but it seemed like it was working so we showered and left for dinner and hoped it would get the room at least cool enough to sleep in comfortably since we were only using the room for the night since we had an early flight back home. Unfortunately, when we returned from dinner the room was still warm, so I went downstairs and let Clau know about this issue and she questioned me twice as to whether the AC was actually on. It was a little offensive, but I explained to her what I had done. I had gone downstairs to ask for a fan and after her rounds of questioning she finally agreed to bring me a fan, but never to have someone check the AC, since she mentioned she was the only worker on property. All to say, that the room never got cool enough even overnight, so our sleep wasn’t the best. Glad it wasn’t the middle of summer, although it did get up to 90. Definitely not a 4 star hotel in my opinion. In addition to this issue, the carpeting in the hallways is disgusting, with large stains everywhere, made me feel like I was at a cheap motel.

Quarto limpo, cama confortável, silêncio absoluto na região para dormir a noite

Nice hotel. Kind employees. Beds were all twin, way too small. There was no market to buy small things like drinks/snacks. Good location near retiro park. Good breakfast Buffett, just wish they had a small market inside

Perfeito pra família. Localização maravilhosa, no coração de Salamanca e próximo aos principais pontos turísticos.

Breakfast was fantastic, the check in was easy and the staff were very helpful!! Great one night stay!!!

Delicious breakfast, friendly staff and the rooms are big for a family.