Average room and location

Reception and security staff were helpful. Food was great

It was great time

The rooms were nice and the break fast was good. But the gym was not in a good condition. Broken treadmill and machines. I woupd have preferred a working gym.

Ok

Reasonable Not very good but not bad Functional

There was hardly 12 inches space on either side of the bed making it impossible to get down without hurting tour leg. I lost 4 nos pen drive . On complaint they say their staff will not take it! They then said the Manager and HK manager will come and investigate. No one bothered! Have stayed over 31nights in past one year in Ginger. Will never go back again! Impersonal staff. Mediocre breakfast. Can’t say better than government guest houses!

Not cleaning as promised

Nice

No porper service there is responsend of call

Do not rely on the photos. This hotel is really pathetic. It was middle of the night, we looked at the room and decided not to proceed with this hotel. Try other Ginger branches

Not good. Badly maintained.lacks cleanliness. Very congested. Bathrooms need maintenance. Restaurant is very small for the capacity of guests. Food is not replenished in time. Overall a very bad experience.

The receptionist was not informed us about restaurant timing n all ..they should be well trained...they don't smile at the desk ...fo manager should take training of all this...the besic courtesy was missing...there was only one towel at room...dentel kit was missing...

The bed sheet not changed Had stains on the same Very slow and pathetic response to the requirement Many lights not working in room

A pleasant experience

Very nice and comfortable stay

I stayed with my family for 5 days in hotel and the experience was awesome. The staff at this hotel were so friendly and helpful. The rooms were spacious, clean and well-maintained. Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. Thanks for making our visit to Florence that much better.

Very poor room service

Great stay, close to Airport. Very supportive front office. Good food

This hotel is under ronnovation and doesn't look anything like the pictures we see. It's not usual Tata Group Ginger Hotel to be honest. It's like any other 2 star lodges/hotels. Doesn't qualify for 3 stars as it stands today.