I booked this place as it sounded Retreat and Spa with a Swimming pool - just to relax! But the day I checked in, the spa area is being totally renovated, it was so noisy with all the work and the equipment there. I felt total lack of courtesy - no information to the guests checking in during that time. The staff said that they don’t want to lose business (fair enough)! Couldn’t use swimming pool as the work was going constantly with the dirt falling in there. The WiFi was pretty weak - almost nothing in level 3, as they wait for new internet subscription. The staff was friendly and trying to help but can’t address my dissatisfaction. I wanted to speak to the owner, but couldn’t reach her at the end. Although not their fault, the location somehow is a bit inconvenient. A good 20min walk to Thong Lo train station. But perfect for someone who wants to stay a bit away from buzz. The rooms are quite big and cozy though. Beds and Mattresses can certainly be better for such a big group. Had an issue in the toilet and the crew responded swiftly. It feels pleasant if no repair work going on. Little details like fixing stains, door handles, wall hangers etc.. are evidently missing.