During my stay, a personal item was taken from my room after housekeeping had accessed it. When I reported this, staff stated that nothing was found but were dismissive and unwilling to meaningfully assist.
I chose this hotel expecting a basic level of room security and guest care. Unfortunately, that expectation was not met, and the way the situation was handled significantly impacted my experience. I would not feel comfortable staying here again. 0 stars if it was allowed.