立地場所が良く、部屋も広くとても快適に過ごせました。 残念だったことは、2引きのゴキ〇〇がいたことです。 その他は、とても良かったです。ありがとうございました。

otorgaron un edificio el cual no reserve que porque el hotel vendio el otro, de ventaja es que tiene vista al mar y bajas directo a la playa tiene buen precio, pero desventaja es que aun esta en arreglos y es incomodo que no tenga manijas las puertas, que el elevador no sirva etc,,, pero una vez que lo acondicionen por completo quedara super bien

Una piscina con gran vista, un poco chica. Reservar por fuera pues Koox ya no pertenece a la empresa de los condominios

Als alleinreisendes Ehepaar besuchten wir das Land und Playa del Carmen erstmals. Der Ort ist ein sehr lebhafter Ferienort mit umfangreichen, touristischen Angeboten. Die Appartmentanlagel liegt gegenüber dem gleichnamigen 3* Hotel, wo auch in einem separaten Büro die Registrierung erfolgte. Die Lage an sich ist in einer relativ ruhigigen Parallelstraße zwischen Strand und Haupteinkaufsstraße. Je nach Belegung kann es jedoch recht laut werden, vor allem, wenn die Wohnungen überbelegt sind und Parties gefeiert werden.

Qd chegamos não havia mais o apartamento que reservamos; porém fomos alojados no hotel Ocean Plaza ; que fica de frente para o mar, com apartamento grande completo e bem confortavel.

I had a condo in the back and it was fairly quiet..not much street noise at all. Dog barking once in a while, hey its Mexico..deal with it..I have lived in Playa and this hotel was great for being so close to everything you could want and a great beach at the end of Constituyentes..You can beach walk all the way to Coco Beach north and Fishermans Wharf going south..gorgeous..The room was clean and maids were nice. Registration is across the street with a KOOX Hotel sign on the door so you wont be able to sign in for your room till you go across the road the staff was friendly and took care of me. I am a single woman travelling alone and felt safe..as I always do in Playa..

NO se me asigno la habitación reservada, no había gerente al momento de check in, por lo que nadie pudo solucionar el problema. Durante el check out le comente mi problema a la señorita del hotel y me respondió que para evitar esos problemas reserve directo con el hotel, ya que las paginas de internet no son fiables.

Todo bien. Un poco descuidado el baño, pero en general bien. Súper ubicación.

SUper bien a excepcion que no funcionaban el jacuzzi

Nos fue muy bien pero le falta mantenimiento al lugar

The restroom was not working well, the shower and toilet. The shower was not working and all water came out to the restroom because there is no door on shower. There was a giant cricket in one of the bedrooms. The restroom was not clean. Will not stay there again for sure. But great location for night clubs.

Pros: Supreme location in the middle of downtown and very close to the beach. Best hotel in the this area, hands down. Cons: Blinds were broken and my door key didn't work, so I would have to have the person at the front desk open it for me every time I needed in. Staff was pretty unapologetic towards this.

Hotel was overall decent, rooms were ok, but A/C went out twice and hot water twice. Each time it was just the fuse, but each time inconvenient. The pool on the roof was nice, but SUPER small. We rented a car and the parking lot was a total disaster, it is below the building and staff park in the spots and in the middle of everything. We had to constantly ask to get someone to move. Shower in main bath was horrible and we also had to ask for towels the first couple days, until we tipped the room service. I would stay again, but I'd understand what I was getting into and not be disappointed with what I thought I was getting.

This hotel was everything we needed, great location, affordable , 2bdrms, 2 baths and full kitchen! BUT The air conditioners didn't wrk properly, 1 of the showers was broken (sprayed water everywhere), the sheets were dingy, towels were old and stained and the mattress in the sleeper sofa was stained and unusable. the sheets were not changed daily, beds just remade.

Room similar to pictures provided. Only downside for me was the condition has modern feel but really run down.

Overall, the place was fine and very well located. There were blood stains on the sheets and young people shouting/partying until 3am even though there is a 11pm quiet rule that was not enforced.

HORRIBLE CANCELARON MI RESERVACIÓN SIN PREVIO AVISO LLEGAR CON MI FAMILIA Y PASAR CORAJES EN NUESTRAS VACACIONES DE LO PEOR

Too much noise from early evening until 6:00a.m.Dirty rooms

The apartment hotel is very clean, gives you everything you need (except an iron), close to everything, at an extremely reasonable rate. We had a great time.

First floor guests partied until 5 am with load music and laughing. Hotel did not intervene. The hotel is located next to very loud discos. The bedding was dirty and even when asked for it to be replaced that didn't happen.