カウンタースタッフの女性が不親切。バスタブの栓がなくて困ったと伝えたら、明日の朝の７時に渡すと言われて呆れた。

スタッフの対応が素晴らしかった

部屋も広く、清潔感もあり、全体的にとても満足でしたが、建物、内装などクラシックでとても素敵なのに、インテリアの一部をモダン寄りにしようとしていることに勿体無さと違和感を感じました。（例えば朝食の部屋の照明や椅子など）水回りは別としても、他はクラッシックに全振りして欲しいです。 あと、なぜか朝洗面、シャワーがお湯しか出なくなり洗顔が大変でした。散歩後には水も出るようになっていました。 朝食は最高です！ メニューからイングリッシュブラックファスト、エッグベネディクト等から選べるだけでなく、イギリスのパンケーキやパン、フルーツなどを自分で取りに行くこともできました。 全て美味しく大満足でした。 機会があればまた泊まりたいと思います。

非常に雰囲気の良い宿でした。朝食のサービスも充実しています。心残りはラウンジのバーを利用し損ねたことです。 拙い英語でもしっかりと聞いていただき、大変素晴らしいスタッフの方々でした。

TRUMのwest end駅まで歩いて５分ほど、素敵な住宅街の中にありました。朝の散歩が心地よかったです。お部屋は清潔感があり、バスタブ付きの部屋をリクエストできました。朝食のイングリッシュブレックファストはとても美味しかったです。追加メニューがいろいろと選べました。

Chris at the front desk was great, friendly and very informative about this amazing property. Room was very clean and huge, the view was breathtaking. We will definitely be back.

Room and view was lovely, breakfast was delicious, and the staff were very kind. Really a lovely property I would stay again for sure.

Nice option in a quiet section of Edinburgh

Helt okej. Mer som tre stjärnor än fyra. Dyrt, men det verkar vara normalt i Edinburgh Men har bott på billigare hotell med fler faciliteter i andra delar av Europa. Därför inte direkt prisvärt Kanske sparat in lite på personal? Lite svalt bemötande.

The hotel is beautiful inside with carved woodwork throughout, spiral staircase, cozy library, and fireplaces. The location is in a lovely part of town. The staff was top-notch -- very professional and accommodating. Our only complaint was that our room lacked some basic amenities, such as water glasses and tissues, and it had only one accessible charging outlet.

Lovely

Lovely old building,beautifully kept

Overall, a fine hotel with friendly, attentive staff. Great location; beautiful building. I rated it down a bit because of minor annoyances: no Kleenex in the room, had to ask for additional toilet paper because room was not restocked, few and inconveniently located electrical outlets. Minor problems that could be easily fixed.

Such a beautiful hotel. They had the cutest library on the first floor. The breakfast was so good as well. Our room was so comfortable and clean. Would definitely stay there again.

Beautiful place . Close to everything . The staff were amazing. We will be staying here again .

We were there for a 7 night stay , placed in a “basement room” until we spoke up and got moved to a room on the 4th floor, which was better! Tried to have a cocktail in the bar, they were out of most liqueurs! Definitely NOT worth the $2700 dollars we spent in American dollars! We could have stayed in a much nicer hotel for the same price! Lesson learned!

Väldigt fin gammal byggnad. Har även ett väldigt fint bibliotek. Mycket lugnt område. Nära till allt. Frukost hade kunnat vara bättre, men överlag väldigt nöjda.

It's located at a beautiful & quiet location (close to Dean's Village) in a beautiful and well maintained house. Rooms are bid, comfort & very clean just as all the interior spaces are very clean and cozy. Breakfast is delicious, with a variety of options to savour.

We were in the basement. There is no air conditioning and it was stuffy

I think because we used Expedia we were put in a room below ground level.