訪問先への手土産として部屋に置いてあった青い手さげ袋（パックライス6個入り）が無くなっていた。清掃を入れた日の夜に無くなっていることに気づいた。ハウスキーパーに盗まれたと思っている

We had an issue with our booking but the staff helped us through and managed to find a solution, it was already late in the night so it really helped us. Otherwise the room's spec was amazing, having a boiler would have been a plus though. The business center was very performant and really saved me to prepare my meeting.

1階にスタバもあり便利です。 レストランも近くかUberで10分かからないぐらいのロケーション。

コンシェルジュのサービスが抜群です。滞在中、日本帰国時のPCR検査が必要な時期でしたが、ホテルのコンシェルジュの方がすべて手配してくれました。現地ツアー、おすすめの場所などの情報・予約もとても丁寧にしてくれました。立地が良く、ソカロ徒歩圏内です。近くにレストラン等もあります。

スタッフのホスピタリティが素晴らしいです。部屋のバスタブも快適でした。

窓から見える景色がイマイチの部屋でしたが、部屋は広々綺麗で３人で使用しても問題なく、備え付けのコーヒーも美味しく満足でした。

部屋は広く快適に過ごせました。バスルームの老朽化はちょっと残念で、せっかくの湯船もお湯がたまりませんでした。 あと、1階がスターバックスで個人的にはかなり助かりました。

Mi reciente estancia en este hotel fue sencillamente, fantástica. Desde el momento en que crucé la puerta hasta el último segundo del check-out, el nivel de servicio y la atención al detalle superaron todas mis expectativas. Es un lugar donde el lujo se encuentra con la calidez, creando una atmósfera de total relajación.

From the 19th floor you can’t really hear the traffic. Rooms are enormous suites. Main issue for us was cold water pressure and inconsistent water temperature at the sink and shower. Also slightly annoying that the HVAC is off when you are not in the room since all power requires the card to be in the slot

Todo excelente

Average…

We recently stayed at Le Méridien Mexico City to celebrate my husband’s birthday and had a great experience from start to finish. One of the hotel’s biggest strengths is its central location. It’s conveniently close to the historic district and also within easy reach of trendy neighborhoods like Roma Norte and Condesa, which made exploring the city incredibly easy. Our room was very spacious and comfortably accommodated our family of three, which is not always easy to find in a city hotel. We especially appreciated having a refrigerator and a microwave, which made our stay much more convenient and relaxing, particularly when traveling as a family. The staff truly stood out. Everyone we interacted with was friendly, professional, and genuinely helpful. They went above and beyond with restaurant recommendations and excursion ideas, which helped us experience the city in a more meaningful way. Overall, Le Méridien Mexico City offered comfort, convenience, and excellent service. It was the perfect home base for a special celebration, and we would absolutely stay here again.

It was a great experience!

had a great experience.

Very clean, great location, friendly staff. We will be back

Room is aged Towels had

Staff is very nice. Room had a foul oder. The towels are aged and all have black stains. The overall room looks very outdated

Nice staff. Big rooms

Best hotel In Mexico City!! Staff amazing

Le Méridien Mexico City Reforma is a solid choice thanks to its prime location on Paseo de la Reforma and its spacious, comfortable rooms. The hotel is clean, quiet, and well maintained, with professional and helpful staff. While the décor feels a bit dated in places, everything works as it should, and the indoor pool and gym are a nice bonus. Overall, it offers very good value for the space, comfort, and convenience in central Mexico City.