総合評価とレビュー Supun Arcade Residency

毎回使わせて貰ってます。部屋が綺麗で、広い所が気に入ってます。

2ベッドルームの予約でしたが案内されたのは3ベッドルーム。ラッキーと思ったのも束の間。あなたの予約は2ベッドルームだから1室は鍵を掛けます。と言われ施錠されました。セキュリティボックスが無いので(多分、施錠された部屋にセキュリティボックスがあった)、レセプションへお願いしたら、持って行きますと言われました。結局、持ってきたのは、4回(4日後)催促した後です。トイレットペーパーは補填されないし、床には髪の毛が残っていて本当に掃除したのか疑問。チェックアウトの際には、レストランで現金払いしたにも関わらず、支払い履歴が無いので支払えと言われました。通常、あまりレビューしませんが、本当に残念なホテルでした。

シャワーのお湯は出ませんでした。 部屋は広く、キッチンと3つの別途ルームとバスルームがあるので、複数人での長期滞在向きです。

We walked in an apartment with dust and dirt on the floor, mould behind toilet door, mould on kitchen glass tray. They said this apartment was closed for some time. Housekeeping staff should be trained to check on details. Would not recommend for families who are particular about cleanliness. The management needs to take feedback seriously without giving excuses for lapses.

spasious and comfortable.

Ikkje verdt det for pengane. Det var mykje lyd, så fekk ikkje sove. Burde vere meir ryddig og fint. Reingjeringa va ganske dårleg.

Sofas were full of dust and stains

Does tor represent the photos too loud from traffic main road

We only stayed for one night. Rooms were comfortable and clean.

Room is big and clean. It's good for family trip to stay.

Worst front desk, useless staff (not helpful at all), dirty apartments, broken toilets, non fucntioninh kitchen with rodents and bugs created an eco system. Not worth the price at all.

Worst front desk, useless staff (not helpful at all), dirty apartments, broken toilets, non fucntioninh kitchen with rodents and bugs created an eco system. Not worth the price at all.

Location was great and convenient. Uber and Pick-Me taxi service always had an issue with the location and would off-shoot, so you have to be vigilant and watch out for the cab. There is a 24 hour front desk service, so Expedia needs to update their information to indicate there is a 24 hour front desk

Very clean, well maintained apartment block. I got a three roomed apartment and they locked up two rooms as I booked only a room. I was free to use the rest of the facilities of the apartment, which include a spacious well furnished lounge/dining room, well equiped large separate kitchen and a balcony. The room had a large exceptionally clean ensuite. They provide large bath towels and all other toiletries. The lounge and bedrooms are air-conditioned and also has fans. They also provide fast wifi, TV and phone. You pay extra for a buffet breakfast and the building also has a large swimming pool on the topmost floor with a good view of the sea and the busy Colombo harbour. The staff are friendly and helpful. This facility is value for money and I ended up staying three nights there. I will be booking the same hotel in future visits to Colombo. The apartments are quite suitable for a family or group bookings. I will recommend this hotel to my friends.

Some services are ok But not some are not satisfyed Regards

Simpele accommodatie met zeer grote kamers. Zwembad boven op het dak is wel leuk. Verder eenvoudig en redelijk goed. Colombo is niet echt de stad waar je moet zijn.

It was more than our expectations.

I have stayed here few times. Every time i have to face some sort of problems during my stay. At last ive decided not to stay as the staffs are unable to solve any problems faced to the gues. The staffs are unethical and try to give false information when they have problems with the rooms. Poorly maintained and always ends up with some sort of problems. In most cases hotel managers relocate rooms when there is a maintenance problem. However, expedia helped me and compensated the difficulties ive faced during my stay.

Hotellissa on kiva allas katolla. Huoneet olivat tilavia ja viihtyisiä. Kaupungin meteli kantautuu huoneisiin. Keittiössä laitteet eivät toimineet.

Good place to stay for family or group of friends. Have good experiences there. I quite like the place